Overview
Hospice of the Chesapeake, located in Pasadena, Maryland, provides compassionate care for individuals facing advanced illness and their families. With nearly 45 years of experience, this hospice focuses on delivering physical, psycho-social, and spiritual support services, ensuring that care is available wherever the patient calls home. They are committed to offering the best possible care regardless of a patient’s financial situation.
Services & Support
Hospice of the Chesapeake offers a range of services designed to support patients and their families during challenging times. Their team includes physicians, nurses, certified nursing assistants, social workers, chaplains, counselors, and volunteers, all working collaboratively to address the physical, emotional, and spiritual needs of patients. The organization also provides social worker support and respite care, which can be vital for families coping with the stress of caregiving.
Care Approach & Staff
The staff at Hospice of the Chesapeake is noted for their compassion and dedication. Many families have expressed gratitude for the attentive care provided by nurses and aides. Reviewers highlighted the importance of effective communication and responsiveness, with some praising specific staff for their ability to provide comfort and support during difficult times. However, there have been concerns regarding the coordination of care, with some families reporting issues with medication delivery and responsiveness.
Who They Serve
Hospice of the Chesapeake serves individuals with advanced illnesses and their families, aiming to provide comfort and support during end-of-life care. They cater to patients in various settings, including home care and memory care facilities, ensuring that care is tailored to the specific needs of each individual.
Location & Access
The hospice is based in Pasadena, Maryland, and is committed to serving the local community. Their facility is designed to be welcoming and supportive, creating a tranquil environment for patients and families.
What Families Say
Families have shared mixed experiences with Hospice of the Chesapeake. Many commend the compassionate care provided by specific staff members, noting the emotional support offered during a challenging time. However, some families have raised concerns about unprofessional behavior from certain staff and issues with care coordination. Positive reviews often highlight the dedication and kindness of the nursing staff, while negative feedback focuses on logistical challenges and communication issues.
Room for Improvement
Several reviews indicate areas where Hospice of the Chesapeake could enhance their services. Concerns include the need for better communication regarding care schedules and the responsiveness of staff to patient needs. Some families experienced delays in medication delivery and expressed frustration with the professionalism of certain team members. Addressing these issues could improve the overall experience for families during a difficult time.
Summary
Hospice of the Chesapeake provides essential support for patients and families navigating advanced illness. While many families appreciate the compassionate care and dedication of the staff, there are notable concerns regarding communication and service coordination. Overall, the hospice remains a vital resource in the Pasadena community, committed to serving those in need with a holistic approach to care.