Overview
Compassus, located in San Antonio, Texas, is dedicated to providing compassionate hospice care aimed at improving the quality of life for patients and their families. Their approach starts with understanding the unique needs and values of each individual, ensuring that care is tailored to support both physical and emotional well-being. Compassus has been serving the San Antonio community since 2006, offering 24/7 hospice services with a focus on comfort and dignity.
Services & Support
Compassus offers a range of services including hospice care, home health, assisted living, rehabilitation, and respite care. Their team collaborates with caregivers, physicians, and other medical professionals to deliver comprehensive support, ensuring that patients receive the necessary medical and emotional assistance. The hospice team is committed to managing symptoms and providing practical support to help families make the most of their time together.
Care Approach & Staff
The care approach at Compassus emphasizes listening to patients and their families to create personalized care plans. Many families have praised the staff for their compassion and dedication, noting that they feel supported during challenging times. However, there have been some concerns regarding communication and responsiveness, particularly in critical situations, which has led to stress for some families.
Who They Serve
Compassus serves patients with serious illnesses, providing hospice care to those in need of comfort and support at the end of life. Their services are designed to cater to individuals in various settings, including hospitals, nursing homes, assisted living facilities, and private residences.
What Families Say
Feedback from families is mixed. Many have expressed gratitude for the compassionate care provided by individual staff members, highlighting their kindness and attentiveness. However, some families have experienced challenges with communication and responsiveness, particularly during critical moments. While some families have had positive experiences and felt supported, others have reported distressing incidents that have affected their trust in the service.
Room for Improvement
There are notable areas for improvement at Compassus, particularly in communication and responsiveness during emergencies. Several families have reported difficulties in reaching staff promptly, which has led to increased stress during critical situations. Addressing these concerns could enhance the overall experience for families seeking care for their loved ones.
Summary
Compassus in San Antonio, Texas, provides hospice care aimed at enhancing the quality of life for patients and their families through compassionate support and tailored care plans. While many families appreciate the dedication of the staff and the personalized approach, there are concerns regarding communication and responsiveness that need to be addressed. Families considering Compassus should weigh these factors as they seek care for their loved ones.
