Overview
First Call Hospice, located in Citrus Heights, California, is dedicated to providing compassionate hospice care in familiar and comfortable surroundings. Their team consists of physicians, nurses, social workers, hospice aides, spiritual care services, volunteers, and a bereavement coordinator, all available around the clock to ensure the highest quality of care for patients and support for their families.
Services & Support
First Call Hospice offers a range of services that focus on comfort care, pain control, and symptom management. They provide hospice care in various locations, including patients’ homes and contracted healthcare facilities. The staff is committed to supporting both patients and their families throughout the hospice journey, ensuring that each individual’s unique needs are met.
Care Approach & Staff
The care approach at First Call Hospice emphasizes professionalism, compassion, and responsiveness. Families have noted the exceptional quality of care provided by the nurses, social workers, and chaplains, who are described as knowledgeable and caring. Many families have expressed gratitude for the staff’s ability to communicate effectively, keeping them informed and involved in the care process.
Who They Serve
First Call Hospice serves individuals facing terminal illnesses and their families, providing support during one of life’s most challenging times. Their services are tailored to meet the specific needs of each patient, ensuring that care is as personalized as possible.
Clinical Services & Rehab
The hospice team at First Call includes social workers who assist families with emotional and logistical support, as well as chaplains who provide spiritual care. Their comprehensive approach ensures that all aspects of a patient’s care are addressed, including medical, emotional, and spiritual needs.
What Families Say
Families have shared overwhelmingly positive experiences with First Call Hospice, highlighting the kindness and professionalism of the staff. Many reviews commend the team for their compassionate care and timely responses. One family expressed deep appreciation for the Full-Circle Aftercare service, which provided valuable support after their loved one’s passing. However, there have been mentions of individual experiences that were less favorable, indicating that while many staff members receive high praise, there is room for improvement in certain interactions.
Summary
First Call Hospice is a trusted provider of hospice care in Citrus Heights, California, known for its compassionate and professional staff. They strive to meet the diverse needs of patients and their families, offering support through a range of services including medical care, emotional support, and spiritual guidance. With a strong focus on quality and responsiveness, First Call Hospice continues to be a valuable resource for families navigating end-of-life care.
