Overview
Crescent Hospice, located in Augusta, Georgia, is a dedicated provider of end-of-life care. The organization focuses on delivering comprehensive support that addresses the medical, spiritual, and emotional needs of both patients and their families. Crescent Hospice is committed to providing high-quality hospice care, available 24/7, ensuring that assistance is always just a phone call away.
Services & Support
Crescent Hospice offers a range of services designed to support patients with life-limiting illnesses and their families. The care team includes nurses, nursing assistants, social workers, and chaplains, all working collaboratively to meet the various needs of patients. Families have noted the importance of the social worker’s support in navigating the challenges of end-of-life care.
Care Approach & Staff
The staff at Crescent Hospice has received praise for their professionalism and kindness, particularly during difficult times. Many families have expressed gratitude for the compassionate care provided by nurses and aides, highlighting their dedication to ensuring comfort for both patients and their loved ones. However, some reviews indicate that there have been instances of poor communication and organizational issues, which impacted the overall care experience.
Who They Serve
Crescent Hospice serves individuals facing life-limiting illnesses, providing tailored support for both patients and their families. The organization aims to maximize the quality of life during the final stages of life, allowing families to spend meaningful time together.
Room for Improvement
While many families have had positive experiences with Crescent Hospice, there have been reports of unorganization and communication challenges. Some families experienced delays in care and a lack of empathy from certain staff members, which suggests areas for improvement in service delivery.
What Families Say
Families have expressed a mix of experiences with Crescent Hospice. Many commend the compassionate care provided by specific staff members, such as aides and chaplains, who have made a significant impact during challenging times. However, others have noted frustrations with communication and service management, indicating that while the intent of care is strong, execution can vary.
Summary
Crescent Hospice in Augusta, Georgia, is recognized for its commitment to providing compassionate end-of-life care. With a team dedicated to addressing the needs of patients and families, the organization aims to create a supportive environment. While many families have praised the care received, there are areas where communication and organization could be enhanced to improve the overall experience.
