Overview
Gentle Shepherd Hospice, located in Roanoke, Virginia, is a family-owned, Christ-centered hospice service that has been dedicated to providing compassionate care for nearly 25 years. The organization serves Roanoke, Lynchburg, and surrounding communities, aiming to support families during challenging times with a focus on comfort and dignity.
Services & Support
Gentle Shepherd Hospice offers a range of services designed to meet the physical, emotional, and spiritual needs of patients and their families. The care team consists of experienced healthcare professionals, including nurses, social workers, and chaplains, who collaborate to create individualized care plans. This holistic approach ensures that each patient’s unique needs are addressed, allowing families to navigate the complexities of end-of-life care with support and guidance.
Care Approach & Staff
The staff at Gentle Shepherd Hospice is noted for their dedication and compassion. Families have expressed gratitude for the team’s commitment to providing exceptional care during difficult times. Reviewers have highlighted the responsiveness of the staff, who are available to answer questions and provide support without judgment. The hospice emphasizes a Christ-centered approach, integrating faith and hope into their care practices.
Who They Serve
Gentle Shepherd Hospice serves individuals facing terminal illnesses, providing support to both patients and their families. Their services are designed for those who have been diagnosed with six months or less to live, ensuring that families receive the care and resources they need during this challenging period.
Clinical Services & Rehab
The hospice offers clinical services that include medical care, social work support, and spiritual guidance. The team is committed to helping patients maintain the best quality of life possible, addressing both medical and emotional needs as they navigate their illness.
What Families Say
Families have shared positive experiences with Gentle Shepherd Hospice, highlighting the staff’s compassion and commitment. One reviewer noted the exceptional care provided during their loved one’s final days, expressing appreciation for the support and equipment facilitated by the hospice. Another family emphasized the tender care and prayer offered throughout their journey, underscoring the team’s ability to provide comfort in difficult moments.
Room for Improvement
Some families have encountered challenges in communication regarding donations made in memory of loved ones. A reviewer expressed frustration over the difficulty in obtaining information about these contributions, indicating a potential area for improvement in administrative responsiveness.
Summary
Gentle Shepherd Hospice in Roanoke, Virginia, offers compassionate, Christ-centered care for individuals facing terminal illnesses. With a dedicated team of professionals, they provide a holistic approach to hospice care, ensuring that both patients and families receive the support they need during challenging times. Families have praised the staff for their commitment and responsiveness, although there are opportunities for enhancing communication regarding administrative matters.
