Overview
Unity Hospice & Palliative Care, located in Chicago, Illinois, delivers exceptional end-of-life care for patients and ongoing support for their loved ones. Founded in 1992, Unity’s mission is to provide premier care to those facing terminal illness, ensuring that both patients and their families receive compassionate support during a challenging time.
Services & Support
Unity offers a comprehensive range of services designed to meet the needs of patients and their families. These include medical care such as nursing, aides, medications, and equipment, as well as emotional and social support through counseling and spiritual care. Families also receive ongoing support and resources to help them navigate the complexities of end-of-life care.
Care Approach & Staff
The Unity team is comprised of dedicated professionals who are committed to providing compassionate care. Reviewers have noted the exemplary support from nurses, social workers, and chaplains, highlighting their empathy and commitment to making the experience as comfortable and meaningful as possible. Many families have expressed gratitude for the kindness shown by the staff during difficult times.
Who They Serve
Unity Hospice serves patients in need of palliative and hospice care, as well as their families. The agency is equipped to handle a variety of needs, including those related to memory care and skilled nursing. The focus is on providing personalized care tailored to each patient’s unique situation.
What Families Say
Feedback from families has been mixed. Many have praised Unity for their compassionate care and the emotional support provided by the team. Specific staff members, such as nurses and social workers, have been recognized for their kindness and professionalism. However, some families have reported issues with communication and care coordination, expressing concerns about the responsiveness of the team during critical moments.
Room for Improvement
While Unity has received commendations for their compassionate approach, there have been notable concerns regarding communication and the timeliness of care. Several families reported feeling that their loved ones’ needs were not adequately addressed, particularly in urgent situations. This feedback suggests a need for improved coordination among staff and clearer communication with families.
Summary
Unity Hospice & Palliative Care provides essential end-of-life services in Chicago, Illinois, focusing on compassionate care and support for both patients and their families. While many families have expressed gratitude for the emotional support and professionalism of the staff, there are areas for improvement, particularly in communication and responsiveness. Families considering Unity may want to weigh these factors in their decision-making process.
