Overview
Stillwater Hospice Great Falls, located in Great Falls, Montana, is dedicated to redefining hospice care by providing a blend of professional medical services and a supportive network tailored to the needs of patients and their families. The organization emphasizes the importance of education regarding hospice care, aiming to help families understand its benefits while ensuring that every moment is meaningful for their loved ones.
Services & Support
Stillwater Hospice offers a comprehensive range of services designed to maintain comfort and dignity for individuals facing life-limiting conditions. The team is committed to providing compassionate care and support, which includes regular check-ups and evaluations by registered nurses. Families appreciate the open lines of communication with staff, ensuring that any questions or concerns are addressed promptly.
Care Approach & Staff
The team at Stillwater Hospice is noted for its professionalism, compassion, and dedication. Families have expressed deep gratitude for the care provided, highlighting the genuine relationships formed between staff and patients. For instance, nurses have been described as “guardian angels,” providing not only medical care but also emotional support during challenging times. The staff’s commitment to treating patients like family is a recurring theme in reviews.
Who They Serve
Stillwater Hospice serves individuals requiring end-of-life care, including those with dementia and other chronic conditions. Families have shared experiences of how the hospice team has supported their loved ones through difficult transitions, ensuring comfort and quality of life.
What Families Say
Reviews from families consistently praise the outstanding care provided by the Stillwater Hospice team. Many express appreciation for the kindness and support received, noting that staff members become an integral part of their family during the care process. Some families have highlighted specific staff members for their exceptional service, noting their willingness to go above and beyond in providing assistance.
Room for Improvement
While many families have had positive experiences, there are some concerns regarding communication and responsiveness in urgent situations. A few families reported difficulties in receiving timely assistance from case managers, which led to dissatisfaction with the service at critical moments.
Summary
Stillwater Hospice Great Falls stands out for its compassionate approach to hospice care, focusing on both medical needs and emotional support for patients and their families. With a team that is dedicated to providing personalized care, they strive to make each moment count for those they serve. While there are areas for improvement, the overall sentiment from families is one of gratitude and appreciation for the care provided.
