Overview
Circle of Hope Hospice, located in Norcross, Georgia, provides high-quality, compassionate palliative and hospice care to patients and their families in the Metro Atlanta area. The organization emphasizes care and comfort delivered with respect and dignity, aiming to support families during difficult times.
Services & Support
Circle of Hope Hospice offers a range of hospice services designed to assist patients with life-limiting illnesses. The staff is noted for being professional, patient, and genuinely caring, which has been highlighted by families who have utilized their services. They focus on providing support not only to patients but also to their families, helping them navigate the challenges of end-of-life care.
Care Approach & Staff
The care approach at Circle of Hope Hospice centers around compassionate and respectful service. Families have expressed gratitude for the dedication of the staff, who are described as accommodating and attentive. Reviewers have mentioned specific staff members who provided exceptional support, helping to ease the transition for both patients and their families during difficult times.
What Families Say
Feedback from families highlights a mix of experiences. Many have praised the staff for their professionalism and kindness, noting that they went above and beyond to make the process easier during their loved ones’ final days. However, there are also concerns raised by some families regarding the reliability of service, with reports of missed visits and inadequate care in certain instances. Overall, while many families found the support invaluable, there are areas noted for improvement.
Room for Improvement
Some families have expressed dissatisfaction with the reliability of service, citing instances where staff did not arrive as scheduled or provided insufficient care during visits. These concerns suggest that while many experiences have been positive, there is room for improvement in service consistency.
Summary
Circle of Hope Hospice in Norcross, GA, is dedicated to providing compassionate hospice care to patients and their families. With a focus on dignity and respect, the staff is generally praised for their commitment to quality care. However, families have noted some inconsistencies in service delivery that could be addressed to enhance the overall experience.