Overview
Sherman Home | Hospice of the Valley, located in Phoenix, Arizona, has been providing compassionate care for individuals with serious, chronic illnesses for over 45 years. As a part of one of the nation’s largest not-for-profit hospices, Sherman Home focuses on delivering comfort and dignity to patients and their families, ensuring that no one is turned away regardless of their insurance status or financial means.
Services & Support
Sherman Home offers a range of services tailored to meet the needs of patients and their families. This includes hospice care, supportive care for serious illnesses, and specialized care for all types and stages of dementia. The facility provides a peaceful environment, allowing families to spend quality time together during difficult moments. Families appreciate the supportive atmosphere, which includes access to a full kitchen, private patios, and accommodations for overnight stays.
Care Approach & Staff
The staff at Sherman Home is noted for their compassion and dedication to patient care. Many families express gratitude for the kindness shown to their loved ones, highlighting the respectful and empathetic approach of nurses and caregivers. However, some reviews indicate instances where communication could be improved, particularly regarding family involvement during patient care.
Who They Serve
Sherman Home serves individuals facing end-of-life transitions, as well as those with chronic illnesses and dementia. The facility is designed to provide a comforting environment for both patients and their families, ensuring that everyone feels supported during challenging times.
Living Options & Amenities
The home features a tranquil setting that promotes peace and comfort for its residents. Families have access to private rooms equipped with beds and recliners, as well as outdoor patios that enhance the homely atmosphere. The layout encourages family visits, allowing them to stay close to their loved ones.
What Families Say
Overall, families appreciate the compassionate care provided by the team at Sherman Home, often noting the comfort and dignity afforded to their loved ones during their final days. Many have expressed gratitude for the peaceful environment and the ability to remain close to their family members. However, there are mixed reviews regarding staff interactions, with some families feeling that certain staff members could be more accommodating during critical moments.
Room for Improvement
While many families have had positive experiences, some reviews suggest that there is room for improvement in staff communication and family involvement during care processes. Instances of perceived rudeness and lack of attention to family needs have been noted, indicating that enhancing these aspects could further elevate the care experience.
Summary
Sherman Home | Hospice of the Valley provides essential hospice care in a supportive and compassionate environment. With a focus on dignity and comfort, the facility aims to meet the needs of patients and their families during challenging times. While many families have expressed gratitude for the care received, addressing areas of concern could enhance the overall experience for future residents and their loved ones.
