Overview
Three Oaks Hospice | Kansas City, located in Independence, Missouri, Three Oaks Hospice, located in Independence, Missouri, is a hospice and palliative care provider dedicated to offering individualized care for patients with terminal illnesses. The organization focuses on supporting both patients and their families, ensuring comfort during challenging times. Their mission is to manage physical symptoms while also addressing emotional needs, aiming to enhance the quality of life for those they serve.
Services & Support
Three Oaks Hospice provides a range of services designed to meet the unique needs of each patient. Their team includes skilled nurses, certified nursing aides, chaplains, counselors, and volunteers who collaborate to manage pain and ease symptoms. They also offer social work and counseling services, ensuring that families receive the support they need during this difficult time. Bereavement support is available for families, and hospice services can be provided in various settings, including homes and assisted living facilities.
Care Approach & Staff
The care team at Three Oaks Hospice is noted for their compassionate approach. Reviewers have highlighted the dedication of the nursing staff and other team members, who are described as caring and supportive. However, some families have expressed concerns about communication challenges, particularly during critical moments. While many have praised the staff for their kindness and thoroughness, there are instances where families felt left in the dark regarding their loved ones’ care.
Who They Serve
Three Oaks Hospice serves individuals dealing with terminal illnesses such as COPD, lung cancer, and renal disease. Their focus is on providing comfort and dignity to patients and their families during the end-of-life journey.
Location & Access
Located in Independence, Missouri, Three Oaks Hospice serves a broad area that includes multiple counties in both Missouri and Kansas. This accessibility allows families to receive care in familiar environments, whether at home or in assisted living facilities.
What Families Say
Families have shared mixed experiences with Three Oaks Hospice. Many express gratitude for the compassionate care provided by the team, noting that staff members made significant efforts to ensure comfort for their loved ones. However, some have raised concerns about the responsiveness and communication of the organization, particularly during urgent situations. Overall, while many families recommend their services, there are calls for improvement in communication practices.
Room for Improvement
Several families have pointed out that communication can be a significant issue, particularly in urgent situations. Instances of feeling uninformed about care plans and delays in response have been noted. Addressing these concerns may enhance the overall experience for families navigating such critical times.
Summary
Three Oaks Hospice in Independence, Missouri, is committed to providing compassionate and individualized hospice care for patients with terminal illnesses. While many families appreciate the support and dedication of the staff, there are notable concerns regarding communication that could be improved. The organization remains focused on enhancing the quality of life for patients and their families during challenging times.
