Overview
Compassus, located in Denver, Colorado, is a hospice care provider dedicated to delivering personalized care tailored to the needs of patients and their families facing life-limiting illnesses. They aim to improve the quality of life for patients and their families through compassionate care and support. Their hospice services are available 24/7, with a physical office open Monday through Friday.
Services & Support
Compassus offers a range of hospice services designed to manage pain and other symptoms effectively. Their approach includes around-the-clock access to care, nursing services, and emotional support. They emphasize listening to the priorities of patients and families to create personalized care plans. However, feedback from families indicates a lack of comprehensive support, particularly regarding communication and coordination of care.
Care Approach & Staff
The care team at Compassus includes nurses and caregivers who are tasked with providing compassionate and responsive care. While some families have praised individual staff members for their kindness and support, there have been numerous reports of unprofessional behavior and inadequate communication from other staff, leading to frustration and distress among families.
Who They Serve
Compassus primarily serves patients with serious illnesses and their families in the Denver area. They focus on providing comfort care for those nearing the end of life, but some families have expressed concerns about the adequacy of support and resources offered during this critical time.
Room for Improvement
Feedback suggests that Compassus could enhance their services by improving communication with families regarding care options and support resources. Several families reported feeling unsupported and frustrated due to a lack of timely responses and insufficient training for family caregivers, which created additional stress during an already challenging time.
What Families Say
Reviews from families reflect a mix of experiences with Compassus. While some have expressed gratitude for the compassionate care provided by specific staff members, many others have shared negative experiences, highlighting issues such as poor communication, inadequate pain management, and unprofessional behavior from some caregivers. These contrasting experiences suggest variability in the quality of care received, prompting families to advise thorough research when selecting hospice services.
Summary
Compassus in Denver, Colorado, offers hospice care aimed at improving the quality of life for patients with serious illnesses. Despite some positive feedback regarding individual caregivers, many families have reported significant challenges related to communication, support, and overall care quality. Prospective clients are encouraged to consider these experiences when evaluating their options for hospice care.
