Overview
New Century Hospice, located in Corpus Christi, Texas, is dedicated to providing compassionate end-of-life care as part of the Gentiva family of hospice and home health providers. The organization focuses on delivering physical, emotional, and social support to patients and their families facing terminal diagnoses, allowing them to maintain dignity and grace during challenging times.
Services & Support
New Century Hospice offers a range of services designed to meet the diverse needs of patients with life-limiting illnesses. Their care includes 24-hour nursing, symptom management, emotional support, and spiritual care. They also provide respite care for family caregivers, allowing them time to recharge while ensuring their loved ones receive the necessary support. The team is composed of physicians, nurses, social workers, hospice aides, and volunteers who work collaboratively to create personalized care plans.
Care Approach & Staff
The care approach at New Century Hospice emphasizes compassion and respect for the dignity of each patient. Families have noted the dedication of the staff, highlighting their ability to provide not just medical care but also emotional and spiritual support. Many families have expressed gratitude for the team’s attentiveness and the genuine connections formed during a difficult time. The staff is described as caring and knowledgeable, often going above and beyond to ensure patients feel safe and comfortable.
Who They Serve
New Century Hospice serves patients with life-limiting illnesses, including those with end-stage heart disease, COPD, Alzheimer’s disease, ALS, cancer, and other conditions. Their services are designed for individuals who have a life expectancy of six months or less, providing support tailored to their unique needs.
What Families Say
Reviews from families reflect a mix of experiences. Many express deep appreciation for the compassionate care provided by the staff, noting how they felt supported and understood during a challenging period. Positive comments highlight the team’s professionalism, attentiveness, and the emotional support they offered. However, some families have reported issues with communication and responsiveness, indicating that there are areas for improvement in the overall management of care.
Room for Improvement
While many families have praised the compassionate care received, there have been concerns regarding communication and the administrative aspects of the service. Some reviews indicate that families felt rushed in decision-making processes and experienced challenges with follow-up and coordination among staff. Addressing these concerns could enhance the overall experience for families during such critical times.
Summary
New Century Hospice aims to provide compassionate and dignified care for patients with life-limiting illnesses in Corpus Christi, Texas. While many families commend the dedication and empathy of the staff, there are areas where communication and administrative processes could be improved. Overall, New Century Hospice strives to support both patients and their families through challenging journeys, offering a range of services that cater to emotional, physical, and spiritual needs.
