Overview
Galaxy Hospice Inc, located in Las Vegas, Nevada, is a hospice organization dedicated to providing comfort care and dignity to patients and their families. They emphasize the development of individualized care plans designed by an interdisciplinary team to meet the unique needs and personal choices of each patient.
Services & Support
Galaxy Hospice offers a range of services aimed at ensuring quality care for individuals facing terminal illnesses. Care can be provided in a home setting, whether at the patient’s residence or in a facility. Their staff is committed to visiting patients and providing all necessary medical equipment, supplies, and medications related to the primary diagnosis. In cases where a medical crisis arises, Galaxy Hospice coordinates continuous home care until the patient’s condition stabilizes, with the option for up to 24-hour care as needed.
Care Approach & Staff
The staff at Galaxy Hospice is described as friendly, professional, and hardworking. They are noted for their compassionate approach, treating patients with kindness and dignity. Families have expressed appreciation for the team’s responsiveness, particularly in urgent situations, with nurses arriving promptly when needed. The organization aims to create an environment of teamwork and continuous improvement to enhance the quality of care provided.
Who They Serve
Galaxy Hospice serves individuals in need of hospice care, focusing on those facing terminal illnesses. Their services are designed to accommodate the needs of both patients and their families, ensuring that care is tailored to individual circumstances.
Levels of Care
The organization provides four levels of care, which include home care, continuous home care during medical crises, and short-term inpatient care at contracted skilled nursing facilities or acute care hospitals. This flexibility allows them to address a variety of patient needs effectively.
What Families Say
Families have shared overwhelmingly positive feedback about their experiences with Galaxy Hospice. Many commend the organization for its professionalism, the quality of care, and the compassionate treatment of patients. However, some concerns have been raised regarding communication, particularly in relation to claims processing and responsiveness from administrative staff.
Room for Improvement
While many families express satisfaction with the care provided, there have been reports of difficulties in reaching administrative personnel for claims-related inquiries. This aspect of their service may benefit from improvement to enhance overall communication with families.
Summary
Galaxy Hospice Inc in Las Vegas, Nevada, is committed to delivering compassionate and individualized hospice care. With a dedicated staff and a focus on patient dignity, they provide essential services that cater to the needs of those facing terminal illnesses. While feedback on care quality is largely positive, enhancing administrative communication could further improve the experience for families seeking support.
