Overview
Pete Moore Hospice House, located in Eugene, Oregon, provides a compassionate and comfortable environment for individuals receiving end-of-life care. As a service of Cascade Health, this hospice house offers hospital-level care in a serene and family-friendly setting. With a focus on delivering both respite care and acute symptom management, the facility aims to support patients and their families during a challenging phase of life.
Services & Support
At Pete Moore Hospice House, the staff is dedicated to providing not only medical care but also emotional support for both patients and their loved ones. The facility offers a range of services, including personalized care plans, symptom management, and extended bereavement support for families coping with loss. The environment is designed to feel home-like, promoting comfort and peace during difficult times.
Care Approach & Staff
The care approach at Pete Moore Hospice House is centered on compassion and respect. Many families have expressed deep gratitude for the attentive and loving care provided by the staff. Reviewers have highlighted the professionalism and dedication of the team, noting that they treat patients and their families like their own. This supportive atmosphere is critical during the end-of-life journey, helping to alleviate some of the emotional burdens faced by families.
Living Options & Amenities
The hospice house features 14 private rooms, each equipped with a bathroom, private patio, and amenities such as a fireplace and television. The inviting decor, with warm wood and comfortable furniture, contributes to a non-institutional atmosphere. Families appreciate the ability to spend the night in their loved ones’ rooms, providing additional comfort during their stay.
What Families Say
Families have shared mixed experiences regarding the quality of care at Pete Moore Hospice House. Many express heartfelt gratitude for the compassionate care their loved ones received, describing the staff as angels who provided dignity and comfort. However, some families have reported distressing incidents that raised concerns about the level of care and communication. It is evident that while some families found solace in the services offered, others faced significant challenges during their loved ones’ stays.
Room for Improvement
While many families have praised the care at Pete Moore Hospice House, there are reports of negative experiences that suggest a need for improvement in certain areas. Concerns have been raised about medication management and communication with families, indicating that some patients did not receive the level of attention expected. Addressing these issues could enhance the overall experience for families and patients alike.
Summary
Pete Moore Hospice House offers a unique setting for end-of-life care in Eugene, Oregon, with a focus on compassion and comfort. While many families express gratitude for the care and support received, others have noted areas where improvements could be made. Overall, the facility aims to provide a supportive environment for patients and their families during a sensitive time in their lives.
