Overview
Altus Hospice San Antonio, located in San Antonio, Texas, provides compassionate hospice and palliative care for patients and their families. The organization is dedicated to offering comfort and support during one of life’s most challenging transitions, ensuring that families can focus on what truly matters during difficult times.
Services & Support
Altus Hospice specializes in delivering personalized care tailored to the needs of patients with life-limiting illnesses. Their approach emphasizes maximizing quality of life, allowing families to cherish their time together. The team collaborates closely with doctors and nurses in the community to ensure comprehensive support and relief from suffering.
Care Approach & Staff
The staff at Altus Hospice is noted for their compassion and dedication. Reviewers have expressed gratitude for the respectful and kind treatment provided by the nursing team. Many families have highlighted specific staff members for their exceptional care, noting how they ensure patients feel comfortable and valued. However, some feedback indicates that experiences can vary, with a few expressing concerns about customer service.
What Families Say
Families appreciate the heartfelt care provided by the Altus team, often describing them as “angels” who make a significant difference during challenging times. One family shared their gratitude for the support received during a loved one’s illness, emphasizing how the team made it easier to focus on important moments. Conversely, there have been mentions of less favorable experiences with certain staff members, indicating that while many find the care exemplary, consistency in service may require attention.
Summary
Altus Hospice San Antonio is committed to providing high-quality hospice care, focusing on the needs of both patients and their families. With a dedicated team that strives to make the process of care as straightforward as possible, families can expect a supportive environment during difficult transitions. While most feedback highlights the compassionate nature of the staff, there are notes suggesting that consistency in customer service could be improved.
