Overview
VITAS Healthcare, located in Kissimmee, Florida, specializes in providing hospice care for individuals facing life-limiting illnesses. Their approach prioritizes comfort and dignity, ensuring that both patients and their families receive comprehensive support during challenging times. VITAS offers a dedicated team of professionals, including physicians, nurses, hospice aides, social workers, and chaplains, to address the physical, emotional, and spiritual needs of their patients.
Services & Support
VITAS Healthcare provides a variety of services tailored to the unique needs of patients and their families. They offer hospice care in various settings, including private residences, assisted living communities, and nursing homes. Their team is available to deliver care wherever the patient calls home. In cases where symptoms become severe, VITAS can provide Intensive Comfort Care, which includes 24-hour continuous care until symptoms are managed effectively. Additionally, they offer inpatient hospice beds for situations where home management is not feasible.
Care Approach & Staff
The care approach at VITAS is characterized by compassion and professionalism. Reviewers have highlighted the dedication of the nursing staff and social workers, who provide not only medical care but also emotional support. Families have expressed gratitude for the gentle and respectful manner in which caregivers handle patients, ensuring their dignity is maintained throughout the process. The involvement of chaplains also adds a spiritual dimension to the care, offering comfort to both patients and their families.
Who They Serve
VITAS Healthcare serves individuals with life-limiting illnesses, including those in need of hospice care. This encompasses patients in various living situations, such as private homes, assisted living facilities, and nursing homes. Their services are designed to support not only the patients but also their families, helping them navigate the complexities of end-of-life care.
What Families Say
Families have shared a range of experiences with VITAS Healthcare. Many express deep appreciation for the compassion and support provided by the care teams, noting that they helped make difficult times more manageable. Positive feedback often centers around the professionalism and kindness of the staff, particularly the nurses and social workers, who are described as attentive and dedicated. However, some families have reported dissatisfaction with specific aspects of care, particularly concerning communication and responsiveness from certain staff members.
Room for Improvement
While many families have praised VITAS for their compassionate care, there are also reports of inconsistent experiences. Some families have expressed frustration with the level of communication and the perceived lack of urgency in addressing their loved ones’ needs. Ensuring consistent and clear communication may enhance the overall experience for families seeking support during challenging times.
Summary
VITAS Healthcare in Kissimmee, Florida, offers a comprehensive range of hospice services focused on providing comfort and dignity to patients and their families. Their dedicated team of professionals is committed to addressing the diverse needs of those facing life-limiting illnesses. While many families commend the compassionate care received, there are areas identified for improvement in communication and responsiveness. Overall, VITAS strives to ensure that no one faces the end of life alone.