Overview
Kathy Hospice, located in West Bend, Wisconsin, is dedicated to providing a safe, peaceful, and comfortable environment for patients in need of end-of-life care. Situated at the Froedtert West Bend Hospital, this facility allows families to focus on their loved ones while the compassionate staff delivers necessary care. The hospice specializes in pain and symptom management for those with life-limiting conditions, ensuring that comfort is prioritized during this challenging time.
Care Approach & Staff
The staff at Kathy Hospice is noted for their kindness and professionalism. Families have expressed gratitude for the attentive nursing care provided, highlighting the compassionate approach of nurses and volunteers alike. The environment is designed to feel homey, with spacious and cozy patient rooms, large private bathrooms, and beautifully manicured grounds. The facility also features special family rooms and accommodations that allow loved ones to stay close during difficult nights, enhancing the overall support system for both patients and their families.
Who They Serve
Kathy Hospice serves individuals who are reaching the end of life and require specialized care that focuses on comfort rather than curative treatment. The facility is particularly noted for its ability to cater to the emotional and physical needs of patients and their families during this sensitive time.
Living Options & Amenities
The hospice offers a serene environment with private rooms that include comforting features such as ambient lighting and aromatherapy. Families appreciate the inviting atmosphere, which is enhanced by fresh flowers and home-baked cookies. The facility is clean and well-maintained, contributing to a peaceful experience for residents and their families.
What Families Say
Families have shared heartfelt testimonials about the compassionate care provided at Kathy Hospice. Many have expressed their gratitude for the staff’s empathy and support during difficult times, noting that the care given helped them navigate the emotional challenges of saying goodbye to their loved ones. The presence of volunteers who offer additional support, such as companionship and snacks, has also been positively highlighted.
Room for Improvement
While many families have had positive experiences, some have reported challenges regarding the availability of supplies and medications, expressing concerns about responsiveness from the team. Instances of miscommunication regarding medication delivery have been noted, suggesting an area for improvement in operational efficiency.
Summary
Kathy Hospice provides a compassionate and supportive environment for end-of-life care in West Bend, Wisconsin. With a focus on comfort and dignity, the facility is well-regarded for its dedicated staff and serene setting. While there are some areas for operational improvement, the overall feedback from families reflects a deep appreciation for the care and empathy extended to both patients and their loved ones during their time of need.