Overview
1Care Hospice, located in Las Vegas, Nevada, offers compassionate hospice and palliative care services tailored to meet the needs of patients and their families. The organization serves individuals across Nevada, including Reno and surrounding areas, and is dedicated to enhancing the quality of life for those facing terminal illnesses. Their mission emphasizes personalized care that addresses not only physical but also emotional and spiritual needs.
Services & Support
1Care Hospice provides a range of services, including adult hospice care, palliative care, and specialized pediatric palliative care through their division, 1Care Kids. They focus on comfort and quality of life, ensuring that families receive comprehensive support during difficult times. The team includes nurses, social workers, and volunteers who are committed to delivering compassionate care.
Care Approach & Staff
The care approach at 1Care Hospice involves a commitment to personalized service, with an emphasis on compassion and support. While many families have praised the dedication of the nursing staff, there have been concerns regarding communication and consistency in care delivery. Some families reported challenges in scheduling and receiving timely visits from nursing staff, which affected their overall experience.
Who They Serve
1Care Hospice serves patients of all ages, including children with serious illnesses through their 1Care Kids program. This specialized service aims to provide tailored support to families navigating complex medical needs. Families have expressed appreciation for the caring nature of the staff, particularly in pediatric cases.
Room for Improvement
While many families have highlighted the dedication of individual nurses and caregivers, there have been multiple reports of issues related to communication and care coordination. Instances of missed visits and inadequate support for families have been noted, leading to distress during critical times. Addressing these concerns could enhance the overall experience for families relying on their services.
What Families Say
Feedback from families is mixed. Many appreciate the compassionate care provided by individual staff members, particularly nurses who have formed strong bonds with patients. However, there are significant concerns regarding the overall organization, including issues with billing, responsiveness, and the reliability of scheduled visits. Some families felt unsupported during critical moments, which has led to frustration and disappointment.
Summary
1Care Hospice in Las Vegas, Nevada, aims to provide compassionate and personalized hospice and palliative care services. While the organization has a dedicated team that many families appreciate, there are notable areas for improvement regarding communication and service consistency. Families have shared both positive experiences with individual caregivers and concerns about the overall coordination of care, indicating a need for enhanced organizational support to better meet the needs of patients and their families.
