Overview
Heartland Hospice, located in Flint, Michigan, is dedicated to providing compassionate end-of-life care. As part of the Gentiva family of hospice, palliative, and home health providers, Heartland Hospice focuses on supporting patients and their families through the challenges of terminal illnesses. Their approach emphasizes dignity and grace during this difficult time.
Services & Support
Heartland Hospice offers a range of services designed to meet the unique needs of patients and their families. This includes 24-hour nursing care, symptom management, and emotional support. Their team, which consists of physicians, nurses, social workers, hospice aides, and chaplains, works collaboratively to create personalized care plans. Additionally, they provide professional grief counseling and bereavement care for families for up to 13 months after a loved one’s passing.
Care Approach & Staff
The staff at Heartland Hospice is noted for their compassion and attentiveness. Families have expressed gratitude for the respectful and supportive care provided by the team, which includes nurses, social workers, and chaplains. Reviewers have highlighted the emotional support offered, which helps families navigate the complex feelings associated with end-of-life care. The availability of staff, including after-hours support, has also been praised.
Who They Serve
Heartland Hospice serves individuals with life-limiting illnesses, including those with end-stage heart disease, COPD, Alzheimer’s disease, and ALS. Their services are designed to support not only the patients but also their families, ensuring that everyone involved receives the care and support they need during this challenging time.
Levels of Care
The hospice care provided by Heartland Hospice is tailored to meet the needs of patients with a life expectancy of six months or less. They also offer respite care for family caregivers, allowing them the opportunity to recharge while ensuring their loved ones receive quality care.
What Families Say
Feedback from families indicates a high level of satisfaction with Heartland Hospice. Many have shared experiences of the compassionate care their loved ones received, emphasizing the respectful treatment and emotional support provided by the staff. One family noted the significant difference they experienced after switching to Heartland from another provider, highlighting the attentiveness and kindness of the team. Overall, families feel supported and grateful for the services offered during such a difficult period.
Room for Improvement
While many families have expressed satisfaction with the care provided, there is always room for improvement in any service. Continuous feedback from families can help Heartland Hospice enhance their offerings and address any potential concerns.
Summary
Heartland Hospice in Flint, Michigan, is committed to delivering compassionate and respectful end-of-life care. Their comprehensive services, including emotional and spiritual support, ensure that both patients and families receive the necessary assistance during a challenging time. With a dedicated team and a focus on personalized care, Heartland Hospice stands out as a trusted provider in hospice care.
