Overview
Agape Care, located in Greenville, South Carolina, is dedicated to providing high-quality hospice and palliative services. Their mission focuses on creating meaningful experiences for patients and families as they navigate the complexities of end-of-life care. With a commitment to serve with love, Agape Care aims to support families during challenging times.
Services & Support
Agape Care offers a range of services including adult hospice care, specialized end-of-life care for patients in their final phase of illness, and palliative care that relieves symptoms associated with serious or chronic illnesses. They also provide dementia-capable care, which emphasizes the optimization of function and quality of life for those affected by memory-related conditions. Additionally, Agape Care offers grief support through counseling and support groups, helping families process their experiences during difficult times.
Care Approach & Staff
Families have noted the caring and attentive nature of the staff at Agape Care. Many reviews highlight the compassion and responsiveness of the team, with caregivers often becoming like family to the patients. However, there have been concerns regarding medication management and communication, with some families expressing frustration over the need to manage medications and supplies independently. While many staff members are praised for their kindness, there are instances where families felt that the level of care did not meet their expectations.
Who They Serve
Agape Care serves individuals experiencing life-limiting illnesses, including those in need of hospice care and palliative support. Their services are designed to assist both patients and their families, providing necessary resources and emotional support during challenging times.
Levels of Care
The facility provides hospice care for individuals in the final stages of illness, as well as palliative care aimed at relieving symptoms for those with chronic or complex health issues. They also offer specialized memory care and respite care services to support families in managing their loved ones’ needs.
What Families Say
Families have shared mixed experiences with Agape Care. Many express gratitude for the compassionate care their loved ones received, noting that staff members were responsive and knowledgeable. However, some families have reported challenges with medication management and communication, indicating that there were times when they felt unsupported in critical situations. Overall, while many families recommend Agape Care for its compassionate approach, there are areas identified for improvement, particularly in care coordination.
Room for Improvement
Several families have pointed out issues related to medication management and communication. Instances of delayed responses and lack of follow-up from case managers have been noted, leading to concerns about the continuity of care during critical moments. Addressing these areas could enhance the overall experience for families and patients alike.
Summary
Agape Care in Greenville, South Carolina, is committed to providing compassionate hospice and palliative services. While many families appreciate the dedication and kindness of the staff, there are notable concerns regarding medication management and communication that could be addressed. Overall, Agape Care serves as a valuable resource for those navigating the complexities of end-of-life care, with a mission focused on serving families with love and support.
