Overview
PruittHealth Hospice (Eastern Carolina), located in Greenville, North Carolina, offers a family-focused approach to end-of-life care. The hospice aims to ensure that patients can live their final days with dignity, comfort, and connection to their loved ones. This service is designed to provide holistic care, emphasizing quality of life rather than merely extending it.
Services & Support
PruittHealth Hospice provides specialized hospice and palliative care, available 24 hours a day, 7 days a week. The service is tailored to meet the individual needs of each patient, ensuring that they receive compassionate care in a setting that is most comfortable for them. The focus is on managing symptoms and relieving stress, with an emphasis on family involvement in decision-making.
Care Approach & Staff
The care approach at PruittHealth emphasizes family-centered care, where the needs and preferences of both the patient and their family are prioritized. However, some reviews have raised concerns about the availability of nursing staff and communication issues, which may impact the overall experience of care.
Who They Serve
PruittHealth Hospice serves patients who are in need of end-of-life care, as well as those requiring palliative care for chronic or acute illnesses. The service is designed to support patients and their families during a challenging time, focusing on comfort and quality of life.
Location & Access
PruittHealth Hospice is based in Greenville, North Carolina, and serves several counties, including Duplin, Greene, Johnston, Lenoir, Pitt, and Wayne. This broad service area enables them to reach a diverse population in need of hospice care.
What Families Say
Reviews indicate a mix of experiences with PruittHealth Hospice. While some families appreciate the compassionate care, there are notable concerns regarding staffing issues and communication. Instances of patients being discharged unexpectedly have been reported, leading to frustration among families. Additionally, there have been complaints about the handling of property during visits, which raises questions about the professionalism of the staff.
Room for Improvement
Feedback highlights a need for improved communication and transparency regarding staffing and care decisions. Families have expressed dissatisfaction with how issues are escalated, indicating that more structured support could enhance the overall experience.
Summary
PruittHealth Hospice (Eastern Carolina) provides essential end-of-life care in Greenville, North Carolina, focusing on dignity and comfort for patients and their families. While the service offers a compassionate approach to hospice and palliative care, some reviews suggest areas for improvement, particularly in staffing and communication. Families considering this service may want to be aware of these themes as they navigate their options.
