Overview
Midland Care Connection, located in Topeka, Kansas, has been a dedicated provider of health care services since 1978. The organization focuses on bringing hope, comfort, and support to those in need, addressing the social, physical, and spiritual needs of the community. Midland Care aims to enhance the quality of life for aging adults, allowing them to remain independent and at home for as long as possible.
Services & Support
Midland Care offers a range of services, including hospice care, home health, and the Program of All-Inclusive Care for the Elderly (PACE). Hospice care is provided either in-home or at their Hospice House, focusing on comfort and support for patients and families when curative treatment is no longer an option. Home health services include a team of professionals such as nurses, physical and occupational therapists, and social workers who collaborate with patients’ existing doctors. Additionally, Midland Care provides Meals on Wheels, delivering nutritious meals to seniors and homebound individuals in the area.
Care Approach & Staff
The care approach at Midland Care is centered around compassion and respect. Many families have noted the kindness and attentiveness of the nursing staff. Reviewers have expressed gratitude for the professionalism and dedication of the nurses, highlighting their ability to provide comfort during difficult times. However, there have been concerns regarding medication management, particularly in urgent situations where timely assistance was not received.
Who They Serve
Midland Care serves individuals of all ages, focusing on the needs of the aging population. Their services are designed to support not only patients but also their families, offering resources and assistance during challenging times.
Dining & Activities
The facility is noted for its pleasant dining experience, with families appreciating the availability of meals for visitors. The staff also engages in activities that promote interaction and support for both patients and their families.
What Families Say
Families have shared mixed experiences. Many praise the quality of care and the compassionate approach of the staff, expressing gratitude for the support provided during their loved ones’ final days. However, some have reported dissatisfaction with billing practices and communication regarding care logistics, particularly concerning medication management and timely responses during critical moments.
Room for Improvement
There have been multiple mentions of issues regarding medication management and billing practices. Some families experienced frustration with the lack of timely communication and support during critical times, which led to a sense of dissatisfaction with the overall service.
Summary
Midland Care Connection is a long-standing provider in Topeka, Kansas, dedicated to supporting the health and well-being of its community. While many families appreciate the compassionate care and services offered, there are areas that require attention, particularly in medication management and communication. Overall, Midland Care strives to provide a supportive environment for both patients and their families during difficult times.
