Overview
Compassus, located in Lancaster, Pennsylvania, provides compassionate hospice care aimed at enhancing the quality of life for patients and their families. They offer a supportive approach that focuses on understanding the unique needs of each individual, ensuring that families can spend meaningful time together during challenging moments.
Services & Support
Compassus offers 24/7 hospice care, emphasizing emotional and spiritual support for patients and their families. Their services include nursing care, symptom management, practical assistance, and emotional support, which are crucial for those facing serious illnesses. The team works to ensure that care is culturally appropriate and tailored to the needs of each patient.
Care Approach & Staff
The staff at Compassus is noted for their compassion and professionalism, providing care that prioritizes dignity and comfort. Families have expressed appreciation for the team’s responsiveness and attention to detail, which has been vital during difficult times. The involvement of social workers further enhances the support provided, assisting families with additional resources like home health services.
Who They Serve
Compassus serves individuals in need of hospice care, including those in various living situations such as home, assisted living, or nursing homes. They are dedicated to ensuring that patients receive the necessary support for a dignified end-of-life experience.
What Families Say
Reviews highlight a mix of experiences with Compassus. Many families commend the staff for their kindness and the quality of care provided during critical moments. They appreciated the support offered not only to patients but also to family members, helping them navigate the emotional landscape of end-of-life care. However, some feedback indicates concerns about communication and follow-up, suggesting that there is room for improvement in these areas.
Room for Improvement
While many families have praised the care received, there are reports of poor communication and lack of follow-up after the passing of loved ones. Some families felt that their needs were not adequately met, particularly concerning bereavement support. This feedback indicates that enhancing communication could significantly improve the overall experience for families.
Summary
Compassus in Lancaster, Pennsylvania, is committed to providing compassionate hospice care that prioritizes quality of life. With a dedicated team that offers emotional and practical support, they aim to help families make the most of their time together. While many families have expressed gratitude for the care received, addressing communication issues could enhance the overall service experience.
