Overview
Gentiva Hospice, located in Johnson City, Tennessee, is dedicated to providing compassionate care for individuals facing life-limiting illnesses. The organization emphasizes the importance of delivering physical, emotional, and spiritual support to help patients and their families navigate this challenging time with dignity and grace.
Services & Support
Gentiva Hospice offers a comprehensive range of services, including hospice care, home health care, and palliative care. Their hospice services focus on addressing the emotional, spiritual, and physical needs of patients and families, ensuring that they can make the most of their time together. Additionally, their home health care services provide skilled nursing and therapy in the comfort of the patient’s home, while palliative care is available for those living with serious illnesses, aimed at improving quality of life.
Care Approach & Staff
The care approach at Gentiva Hospice is centered on empathy and compassion. Families have noted the dedication of the nursing staff, who are described as going above and beyond in their care. However, some experiences highlighted concerns regarding the responsiveness of social workers, with instances where families felt a lack of compassion during critical moments. This indicates an area for improvement in ensuring that all staff members provide the emotional support families need.
Who They Serve
Gentiva Hospice serves individuals facing life-limiting illnesses, including those requiring skilled nursing and memory care. Their mission is to support both patients and their families, ensuring they receive the care and comfort they deserve during difficult times.
What Families Say
Reviews indicate a mixed experience with Gentiva Hospice. Many families express gratitude for the compassionate care provided by the nursing staff, praising their efforts in making patients comfortable. However, some reviews reflect dissatisfaction with the support from social workers, particularly regarding their responsiveness and empathy during critical moments. Families have shared both positive experiences with the nursing team and concerns about the overall emotional support provided.
Room for Improvement
While many families commend the nursing care at Gentiva Hospice, there are noted areas for improvement, particularly in the responsiveness and compassion of social workers. Some families felt that their emotional needs were not adequately addressed, especially during critical times following the passing of a loved one.
Summary
Gentiva Hospice in Johnson City, Tennessee, is committed to delivering compassionate care to those facing life-limiting illnesses. With a focus on both physical and emotional support, they strive to enhance the quality of life for patients and their families. While many families have praised the nursing staff for their dedication, there are opportunities for improvement in the responsiveness and empathy of the social work team, which is essential in providing holistic care during difficult transitions.
