Overview
Bakersfield Community Hospice, located in Bakersfield, California, provides in-home hospice and palliative care tailored to meet the needs of patients and their families. Since its establishment in 2012, the organization has been committed to delivering compassionate care and a variety of health services to the community.
Services & Support
Bakersfield Community Hospice offers a range of services including hospice care, palliative nursing visits, caregiver services, and Medicare-certified home health care. The organization also provides adult day care services, which include medical and nursing care, therapy, recreational programs, and social services for frail elderly individuals and adults with various impairments.
Care Approach & Staff
The team at Bakersfield Community Hospice is noted for its compassionate and supportive approach. Families have expressed appreciation for the loving atmosphere created by the staff, which has been highlighted in several reviews. However, there have been concerns regarding recent changes in staffing and service quality, particularly following layoffs that affected the social work team.
Who They Serve
The hospice serves patients in their homes, focusing on providing comfort and support during end-of-life care. Additionally, services extend to frail elderly individuals and adults over 18 years of age who may have physical, cognitive, or mental impairments.
Living Options & Amenities
Bakersfield Community Hospice offers an adult day care center where participants can engage in various activities such as arts, crafts, exercise, and socializing with others. The center is equipped to provide a comfortable environment with amenities like air conditioning, coffee, and meals.
What Families Say
Feedback from families indicates a mix of experiences. While some have praised the compassionate care and the peaceful passing of loved ones at home, others have raised concerns about the recent changes in staff and the impact on service quality. Communication issues with the dispatch team and social workers have also been noted, suggesting areas for improvement.
Room for Improvement
Recent staffing changes have led to concerns about the continuity of care and communication. Families have expressed frustration over the lack of notification regarding these changes and the subsequent impact on service quality. Addressing these issues may enhance the overall experience for families seeking support.
Summary
Bakersfield Community Hospice strives to provide quality hospice and palliative care in a supportive environment. While many families have found the staff to be compassionate and dedicated, recent staffing changes have raised concerns that could affect the level of service provided. The organization continues to offer a range of services designed to meet the diverse needs of the community.
