Overview
Carolyn Croxton Slane Hospice Residence, located in Harrisburg, Pennsylvania, provides specialized hospice care for individuals who are unable to remain at home due to their medical needs. The residence, also known as Carolyn’s House, offers a supportive environment for patients and their families during challenging times.
Services & Support
At Carolyn’s House, care is delivered by an interdisciplinary team of professionals, including physicians, registered and licensed nurses, social workers, and nursing assistants, who are available 24 hours a day. The team collaborates with patients and their families to create personalized care plans that focus on pain and symptom management, ensuring that individuals receive the support they need during their final days. Spiritual counselors and trained volunteers also contribute to the holistic care provided.
Care Approach & Staff
The care approach at Carolyn’s House emphasizes compassion and individualized support. Staff members are trained to address both the medical and emotional needs of patients, providing a nurturing environment. However, some reviews indicate that experiences with staff can vary, with reports of unprofessional behavior in certain situations. This highlights the importance of consistent staff training and sensitivity in interactions with families and patients.
Who They Serve
Carolyn’s House is designed for patients who require 24-hour hospice care due to complex medical needs that cannot be managed at home. This setting is particularly suitable for individuals experiencing significant symptoms that necessitate continuous monitoring and support.
Location & Access
The hospice residence is situated at 1701 Linglestown Road in Harrisburg, Pennsylvania, making it accessible for families in the local area seeking hospice services.
What Families Say
Feedback from families reflects a mix of experiences. Some families have expressed gratitude for the compassionate care their loved ones received, describing the facility as a peaceful and supportive environment during difficult times. Others, however, have raised concerns about staff interactions, noting feelings of judgment and rudeness in certain instances. This feedback underscores the need for ongoing staff training to ensure that all families feel respected and supported.
Room for Improvement
While many families have praised the care provided at Carolyn’s House, there are areas for improvement, particularly regarding staff professionalism and sensitivity in communication with family members. Addressing these concerns could enhance the overall experience for families and patients alike.
Summary
Carolyn Croxton Slane Hospice Residence in Harrisburg, Pennsylvania, offers essential hospice care through a dedicated team of professionals. While many families have found comfort and support in their services, attention to staff interactions and training could further enhance the care experience.
