Overview
Gentiva Hospice, located in Murfreesboro, Tennessee, is dedicated to providing compassionate care for individuals facing life-limiting illnesses. Their mission is to support both patients and families by offering physical, emotional, and spiritual assistance, ensuring that every moment is cherished with dignity and grace.
Services & Support
Gentiva Hospice offers a range of services tailored to meet the unique needs of individuals and families during challenging times. Their hospice care focuses not only on pain and symptom management but also on emotional and spiritual support. The team includes nurses, social workers, aides, and chaplains, all working collaboratively to enhance the quality of life for patients and their families. In addition to hospice care, they provide home health care and palliative care, catering to those recovering from surgery or managing chronic illnesses.
Care Approach & Staff
The staff at Gentiva Hospice is noted for their dedication and compassionate approach. Many families have expressed gratitude for the kindness and professionalism exhibited by the caregivers. Reviewers highlight the importance of communication and the ability of the team to create a peaceful atmosphere for their loved ones. Families appreciate that caregivers often go above and beyond, treating patients with the utmost respect and forming meaningful connections.
Who They Serve
Gentiva Hospice primarily serves individuals facing terminal illnesses and their families, providing tailored support to ensure comfort and dignity during end-of-life care. They also assist those in assisted living facilities, allowing patients to remain in familiar environments while receiving essential care.
Levels of Care
The organization provides various levels of care, including hospice care for those nearing the end of life, palliative care for managing complex illnesses, and home health care for individuals recovering from medical conditions. This comprehensive approach aims to improve the overall quality of life for patients.
What Families Say
Families frequently commend Gentiva Hospice for their compassionate care and the professionalism of their staff. Many reviews reflect a deep appreciation for the emotional support provided during difficult times, with caregivers being described as “angels” and “family.” However, some reviewers have noted issues with communication and responsiveness, suggesting that improvements could be made in these areas.
Room for Improvement
While many families have had positive experiences, there are mentions of communication challenges and instances where responsiveness could be improved. Some families expressed frustration with delays in service and the need for clearer communication regarding care plans and medication management.
Summary
Gentiva Hospice in Murfreesboro, TN, is committed to delivering compassionate, patient-centered care for individuals with life-limiting illnesses. Their holistic approach encompasses physical, emotional, and spiritual support, ensuring that both patients and families are cared for with dignity and respect. While the majority of feedback highlights the exceptional quality of care, addressing communication issues could enhance the overall experience for families seeking support during difficult times.
