Overview
Intermountain Homecare & Hospice – Murray, located in Murray, Utah, is part of a comprehensive healthcare system that includes 22 hospitals and approximately 180 medical clinics operated by Intermountain Healthcare. The facility is dedicated to providing compassionate care and support to patients and their families, particularly in hospice and homecare services.
Services & Support
Intermountain Homecare & Hospice offers a range of services including hospice care, home health, and support from social workers. Families have reported positive experiences with the nursing staff, who are noted for their kindness and dedication, especially during challenging times. The team works collaboratively to ensure that patients receive the necessary care and support throughout their journey.
Care Approach & Staff
The staff at Intermountain Homecare & Hospice is described as compassionate and attentive. Reviewers have highlighted the supportive nature of the nursing team, who are available to answer questions and provide updates on patient care. The involvement of social workers and chaplains is also appreciated, as they help families navigate the emotional aspects of hospice care.
Who They Serve
Intermountain Homecare & Hospice primarily serves individuals in need of hospice care, as well as those requiring home health services. The facility emphasizes a patient-centered approach, focusing on the unique needs of each individual and their families during critical times.
Levels of Care
The facility provides specialized care for patients in hospice, ensuring comfort and support during their final stages of life. The nursing staff is trained to handle various medical needs, and families can expect a high level of care tailored to their loved ones’ specific situations.
What Families Say
Families have expressed gratitude for the care provided by Intermountain Homecare & Hospice, particularly highlighting the support received during difficult times. Many reviewers have praised the staff for their kindness, professionalism, and ability to answer questions thoroughly. However, some feedback indicates that communication could improve, especially regarding scheduling and follow-ups.
Room for Improvement
While many experiences have been positive, some families have noted issues with communication, particularly when attempting to reach the facility by phone. Additionally, there have been reports of challenges related to equipment pickups and scheduling.
Summary
Intermountain Homecare & Hospice – Murray stands out for its compassionate care and dedicated staff. The facility provides essential hospice and home health services, ensuring that patients and their families receive the support they need. While there are areas for improvement, the overall feedback reflects a commitment to high-quality care and patient satisfaction.
