Overview
Heartland Hospice, located in Plantation, Florida, is dedicated to providing compassionate end-of-life care for patients and their families. As part of the Gentiva family of hospice and home health providers, Heartland Hospice focuses on delivering physical, emotional, and social support to those facing terminal diagnoses, enabling them to live with dignity and grace during challenging times.
Services & Support
Heartland Hospice offers a range of services designed to meet the complex needs of patients and their families. These include 24-hour nursing care, symptom management, emotional support, and spiritual care. The hospice team collaborates with families to create individualized care plans, ensuring that patients receive the specific support they require. They also provide bereavement care for up to 13 months following a loved one’s passing, helping families navigate their grief.
Care Approach & Staff
The care approach at Heartland Hospice emphasizes compassion and respect. Families have noted the professionalism and attentiveness of the nursing staff and aides, who are described as kind and dedicated. The team works closely with patients to address their emotional and physical needs, fostering an environment where patients feel cared for and supported.
Who They Serve
Heartland Hospice serves individuals with life-limiting illnesses who have a life expectancy of six months or less. This includes patients with various conditions such as end-stage heart disease, COPD, Alzheimer’s disease, and ALS. The focus is on providing dignified care that respects the wishes and needs of each patient.
What Families Say
Families expressing gratitude for Heartland Hospice frequently highlight the compassionate care provided by the team. Many reviews commend the staff for their professionalism and the emotional support they offer. One family member noted that the hospice team made a difficult time more bearable, while another praised the responsiveness and communication from the staff. Overall, the feedback reflects a strong commitment to patient-centered care.
Room for Improvement
While many families have had positive experiences, there have been some mentions of communication issues that could be improved. A few reviews indicated that timely communication from the office could be enhanced to better support families during their loved ones’ care.
Summary
Heartland Hospice in Plantation, Florida, stands out for its compassionate approach to end-of-life care, focusing on the emotional and physical needs of patients and their families. The dedicated team of professionals works collaboratively to provide dignified, respectful care, making the difficult journey of hospice care more manageable for all involved. Families appreciate the support and kindness they receive, though there is an opportunity for improvement in communication to ensure a seamless experience.
