Overview
Calvary Hospital – Brooklyn Campus, located in Brooklyn, New York, is a specialized facility that offers hospice and palliative care. As part of Calvary Hospital, it is designed to provide care that addresses the physical, emotional, and spiritual needs of patients and their families during challenging times. The facility occupies approximately 13,000 square feet on the third floor of NYU Langone and aims to deliver compassionate care to those facing life-limiting illnesses.
Services & Support
Calvary Hospital’s Brooklyn Campus provides a range of hospice and palliative care services, including inpatient and home hospice options. The facility emphasizes dignity and compassion, striving to ensure that patients and their families are as comfortable as possible. Support services, such as social worker assistance, are available to help families navigate the emotional challenges associated with end-of-life care.
Care Approach & Staff
The care approach at Calvary focuses on delivering compassionate and individualized support. While some families have praised the kindness and dedication of the staff, others have expressed concerns regarding the responsiveness and attentiveness of nursing care. Reports indicate that while some staff members provide comfort and reassurance, there have been instances where families felt their loved ones did not receive adequate attention or care, particularly when family members were not present.
Who They Serve
Calvary Hospital – Brooklyn Campus serves patients with advanced cancer and other life-limiting illnesses, as well as their families. The facility is designed to accommodate the unique needs of individuals in hospice care, providing a supportive environment during a difficult time.
What Families Say
Feedback from families has been mixed. Many have shared positive experiences, highlighting the compassionate care provided during their loved ones’ final days. They appreciated the kindness shown by staff and the efforts made to ensure comfort. However, there are significant concerns raised by others regarding the quality of nursing care and communication. Some families reported feelings of neglect, with specific complaints about the lack of timely responses to questions and inadequate attention to patient needs when family members were not present.
Room for Improvement
A recurring theme in the reviews reflects the need for improved communication and responsiveness from the staff. Families have noted that while some staff members exhibit compassion, there are instances where care appears to be lacking, particularly in terms of nursing support and timely responses to family inquiries. This has led to feelings of concern and frustration among some families during an already challenging time.
Summary
Calvary Hospital – Brooklyn Campus offers specialized hospice and palliative care services aimed at providing comfort and dignity to patients with life-limiting conditions. While many families have appreciated the compassionate care their loved ones received, there are notable concerns regarding the consistency of nursing care and communication from staff. Families considering this facility may want to remain actively involved in their loved ones’ care to ensure their needs are met.
