Overview
Pathways Hospice and Palliative Care, located in Chesterfield, Missouri, is dedicated to providing comfort and support to patients suffering from serious illnesses and their families. With a mission that has evolved since its inception in 1998, Pathways aims to ensure that patients receive compassionate care while also addressing the emotional needs of their loved ones. The organization is part of the Delmar Gardens family and has developed a strong reputation over its 25 years of service, relying on testimonials and referrals from families who have experienced their care.
Services & Support
Pathways offers a range of services, including hospice and palliative care. Hospice care is designed for individuals in the end stages of illness who prioritize comfort and quality of life over curative treatments. The holistic approach emphasizes pain and symptom management, emotional support, and enhancing the overall quality of life for patients and their families. Palliative care, on the other hand, is available for those with chronic illnesses who may not yet be eligible for hospice care, providing additional support and education throughout the illness journey.
Care Approach & Staff
The care team at Pathways is noted for their compassion and dedication. Families have expressed gratitude for the support provided by nurses, social workers, and chaplains, highlighting the team’s ability to deliver both medical and emotional care. The staff is described as kind, efficient, and attentive, ensuring that patients receive personalized care tailored to their unique needs. Many families felt comforted by the genuine concern shown by the team, which helped alleviate some of the fears associated with the end-of-life process.
Who They Serve
Pathways serves individuals facing serious illnesses, including those requiring hospice and palliative care. Their services are tailored to meet the specific needs of elderly patients, including those with memory care requirements. The organization aims to support not only the patients but also their families, providing guidance and reassurance during difficult times.
What Families Say
Families have shared a mix of experiences with Pathways. Many commend the compassionate care provided by the staff, describing them as “angels” and expressing deep gratitude for their support during challenging moments. Positive testimonials highlight the thorough communication and emotional support offered, which many found invaluable. However, some families voiced concerns about the care approach, particularly regarding medication management and the perceived lack of individualized attention to unique health histories.
Room for Improvement
While many families have praised the compassionate care received at Pathways, there are noted areas for improvement. Some expressed a desire for more personalized attention and a consideration of patients’ unique health backgrounds in care decisions. This feedback suggests that a more tailored approach could enhance the experience for families navigating complex health situations.
Summary
Pathways Hospice and Palliative Care in Chesterfield, Missouri, has a long-standing commitment to providing compassionate care for patients with serious illnesses. Their focus on emotional support and holistic care has garnered positive feedback from many families. However, there are opportunities for improvement in ensuring that each patient’s unique health history is considered in the care approach. Overall, Pathways remains a trusted provider for families seeking support during difficult times.