Overview
Community Hospice Center for Caring at Baptist Medical Center South, located in Jacksonville, Florida, is dedicated to providing compassionate hospice and palliative care. Established in 1979, this facility is part of a larger organization that has served nearly 200,000 adults and children across multiple counties in Florida. The center focuses on enhancing the quality of life for patients and their families during challenging times by offering personalized support and care.
Services & Support
The center provides a range of services designed to meet the diverse needs of its patients. This includes medical, emotional, and spiritual support through an interdisciplinary team of healthcare professionals. Families can expect assistance from social workers who guide them through the hospice process, ensuring they understand each step along the way. The facility also offers accommodations for family members, including overnight guest recliners and access to food and religious services.
Care Approach & Staff
Community Hospice prides itself on its compassionate care approach, with staff members described as attentive and supportive. Reviewers have highlighted the kindness and professionalism of the nurses and social workers, who are committed to ensuring patient comfort. The environment is designed to feel peaceful and supportive, with many families expressing gratitude for the care provided during difficult times.
Living Options & Amenities
The Community Hospice Center is situated on the seventh floor of Baptist Medical Center South, featuring a facility that reviewers describe as beautiful and serene. The rooms are designed to feel more like hotel suites than typical hospital rooms, contributing to a comforting atmosphere for patients and their families during their stay.
What Families Say
Families have shared overwhelmingly positive experiences regarding the care their loved ones received. Many expressed deep gratitude for the compassionate support from the staff, noting that their loved ones were treated with dignity and respect. However, some feedback indicated that there were moments when staff communication could be improved, as certain interactions were perceived as less sensitive during emotionally charged times.
Room for Improvement
While many families praised the staff for their compassion and support, there were instances of communication issues noted by some reviewers. Concerns included staff behavior that detracted from the overall experience, suggesting that improvements could be made in maintaining a more respectful and quiet environment during sensitive moments.
Summary
Community Hospice Center for Caring at Baptist Medical Center South offers a compassionate and supportive environment for patients in their final days. With a dedicated team of professionals and a focus on enhancing the quality of life, the center strives to provide comfort and dignity to both patients and their families. While there are areas for improvement in staff communication, the overall commitment to compassionate care is evident in the experiences shared by families.
