Overview
St. Croix Hospice, located in Omaha, Nebraska, offers compassionate hospice care tailored to the individual needs of patients and their families. Since 2015, they have provided services aimed at enhancing the quality of life for those facing end-of-life challenges. Their approach emphasizes dignity, respect, and compassion, ensuring that care is delivered on the patient’s terms.
Services & Support
St. Croix Hospice provides a comprehensive range of services, including end-of-life care, social worker support, and bereavement assistance. Their caregivers are trained to address both physical and emotional needs, helping families navigate the complexities of hospice care. The organization also offers specialized programs such as the North Star Dementia Program™, which focuses on managing symptoms related to Alzheimer’s and dementia.
Care Approach & Staff
The staff at St. Croix Hospice is noted for their caring and compassionate approach. Many families have expressed gratitude for the support provided by nurses and social workers, highlighting their professionalism and attentiveness. However, experiences can vary, with some families reporting delays in response times and communication issues during critical moments.
Who They Serve
St. Croix Hospice serves a diverse clientele, including patients in private residences, assisted living facilities, and nursing homes. They strive to reach out to individuals who may not typically seek hospice care, ensuring that no one is turned away due to an inability to pay for services.
What Families Say
Feedback from families reflects a mix of experiences. Many commend the kindness and support of the staff, noting that they felt well cared for during difficult times. However, some families have reported significant concerns regarding communication and responsiveness, particularly during emergencies. Positive comments often mention specific staff members who made a notable impact on their loved ones’ care.
Room for Improvement
While many families appreciate the care provided by St. Croix Hospice, there are recurring concerns regarding communication and response times. Some families experienced delays in receiving help when it was urgently needed, which added to their stress during a challenging period. Addressing these communication issues could enhance the overall experience for families seeking hospice care.
Summary
St. Croix Hospice in Omaha, Nebraska, offers a compassionate approach to hospice care, focusing on the unique needs of each patient and their family. While many families have praised the staff for their kindness and support, there are notable areas for improvement, particularly in communication and response times. Overall, St. Croix Hospice aims to provide dignified and respectful care during one of life’s most challenging transitions.
