Overview
Gosnell Memorial Hospice House, located in Scarborough, Maine, offers a home-like setting with 18 private suites dedicated to 24/7 acute hospice care. The facility is designed to provide comfort and dignity to patients during their end-of-life journey, while also supporting their families.
Services & Support
The hospice provides a range of services aimed at ensuring patients receive compassionate care. Families have noted the availability of social worker support, which is particularly helpful in navigating complex family dynamics during difficult times. The staff is recognized for their kindness and attentiveness, ensuring that both patients and families feel supported.
Care Approach & Staff
Staff members at Gosnell Memorial Hospice House are frequently described as compassionate and respectful. Reviewers have praised the team for their ability to treat patients with dignity, providing a peaceful environment during challenging moments. The care approach emphasizes not only the medical needs of patients but also their emotional and spiritual well-being, with resources available for families seeking spiritual support.
Who They Serve
Gosnell Memorial Hospice House primarily serves individuals in need of end-of-life care, including those with terminal illnesses such as pancreatic cancer. The facility is equipped to handle the unique needs of patients and their families, providing a serene and supportive atmosphere.
Living Options & Amenities
The hospice features a comfortable and peaceful environment, with private suites designed to facilitate family visits and provide a homely feel. Families appreciate the beautiful setting, which helps create a calming experience during difficult times.
What Families Say
Feedback from families highlights the exceptional care provided by the staff. Many express deep gratitude for the compassion and support received, noting that the staff treated their loved ones with the utmost dignity. While most reviews are overwhelmingly positive, there are some mixed experiences regarding communication and treatment expectations, suggesting a need for consistent clarity in care plans.
Room for Improvement
Some families have reported challenges with communication regarding treatment plans and expectations. Instances of perceived disrespect from staff during critical moments have also been mentioned, indicating a need for improvement in staff sensitivity during family visits.
Summary
Gosnell Memorial Hospice House is dedicated to providing compassionate end-of-life care in a supportive environment. With a focus on dignity and respect for both patients and families, the hospice aims to deliver a peaceful experience during a challenging time. While the majority of feedback is positive, attention to communication and staff sensitivity could enhance the overall experience for families.
