Overview
Visiting Angels, located in Washington, District of Columbia, is a trusted home care company dedicated to providing personalized support for seniors. Their approach allows clients to receive the necessary assistance to maintain their independence and quality of life in the comfort of their own homes. The agency offers a variety of services tailored to meet the unique needs of each individual, ensuring that seniors can live their golden years at home for as long as they wish.
Services & Support
Visiting Angels provides a comprehensive range of in-home care services designed to support seniors in their daily activities. These services include assistance with errands, meal preparation, laundry, and more. Additionally, they offer specialized care options such as dementia care, fall prevention, and respite care. Each care plan is customized to align with the client’s specific needs and schedules, ensuring that they receive the most appropriate support.
Care Approach & Staff
The staff at Visiting Angels is frequently described as compassionate, professional, and dedicated to their clients’ well-being. Families have noted the responsiveness and thoroughness of the intake team, particularly in their interactions with representatives who provide clear information and guidance throughout the care setup process. This commitment to understanding and addressing the needs of families is a key aspect of their service approach.
Who They Serve
Visiting Angels primarily serves seniors in Washington, DC, who require assistance with day-to-day tasks or specialized in-home care. The agency is well-equipped to support families dealing with various challenges, including those related to aging parents or loved ones with specific health conditions.
What Families Say
Families have expressed high levels of satisfaction with the services provided by Visiting Angels. Many reviews highlight the positive experiences with the intake process, particularly praising the compassion and professionalism of staff members. One reviewer noted the exceptional service received during the initial call, while others appreciated the ongoing support from the team as they navigated care needs for their loved ones. The attention to detail and willingness to answer questions have also been frequently mentioned, contributing to a strong sense of trust in the agency.
Room for Improvement
While many families report positive experiences, some expressed a desire for more consistent follow-up and communication from the agency after initial contact. Ensuring ongoing engagement could further enhance the overall experience for families seeking care.
Summary
Overall, Visiting Angels in Washington, DC, is recognized for its compassionate and tailored approach to home care services for seniors. With a dedicated team that prioritizes clear communication and understanding of client needs, families can feel confident in the support provided. The agency’s commitment to personalized care ensures that clients can maintain their independence while receiving the assistance they need.
