Overview
Visiting Angels, located in Towson, Maryland, is a part of the nationwide network of Visiting Angels franchised home care agencies. They specialize in providing essential personal home care services, including in-home care, dementia care, respite care, and companion care. Their mission is to support seniors in living independently in their own homes while ensuring they receive high-quality, compassionate care.
Services & Support
Visiting Angels Towson offers a variety of services tailored to meet the needs of elderly and disabled adults. These services include personal care, companionship, and specialized support for conditions such as Alzheimer’s. Their caregivers are trained professionals dedicated to enhancing the quality of life for their clients while providing peace of mind to their families.
Care Approach & Staff
The caregivers at Visiting Angels are frequently described as dependable, professional, and compassionate. Families have noted that the team is responsive and committed to accommodating specific needs, often adjusting schedules to provide the best possible care. The scheduling process is managed by a dedicated scheduler who is noted for her attentiveness and ability to match caregivers with clients effectively.
Who They Serve
Visiting Angels primarily serves seniors and disabled adults who require assistance to maintain their independence at home. Families have expressed gratitude for the support provided to their loved ones, particularly during challenging times, such as after hospital stays or when recovering from health setbacks.
Service Area
Visiting Angels Towson serves the Towson area and other communities within Baltimore County, Maryland. They are committed to providing personalized home care services to meet the unique needs of each client.
What Families Say
Families have shared positive experiences with Visiting Angels, highlighting the professionalism and kindness of the caregivers. Many have praised the scheduler for her flexibility and responsiveness, ensuring that care needs are met promptly. Clients have expressed appreciation for the caregivers who have become like family members, providing companionship and support during difficult times.
Room for Improvement
While many reviews are overwhelmingly positive, there is mention of a less favorable interaction with a staff member, which indicates that there may be room for improvement in communication and customer service in specific instances.
Summary
Visiting Angels Towson stands out for its commitment to personalized care and the strong relationships formed between caregivers and clients. With a focus on responsiveness and flexibility, they aim to provide high-quality support to seniors and their families, ensuring peace of mind while allowing clients to live independently at home.
