Overview
Visiting Angels Senior Home Care, located in Medford, Oregon, is part of a nationwide network dedicated to providing essential personal home care services. Their mission is to assist seniors in maintaining their independence in the comfort of their own homes through a range of services including in-home care, dementia care, respite care, and companion care.
Services & Support
Visiting Angels offers a variety of personalized home care services tailored to meet the unique needs of each client. Their caregivers are trained to assist with daily living activities such as cooking, cleaning, and companionship, ensuring that seniors receive the support necessary for a fulfilling life at home. The agency emphasizes a compassionate approach, aiming to provide care that respects both the clients and their caregivers.
Care Approach & Staff
The staff at Visiting Angels is frequently described as compassionate and attentive, with a strong work ethic. Families have noted the caregivers’ willingness to go above and beyond in supporting their loved ones. The agency also provides ongoing training and enrichment classes for their caregivers, which enhances the quality of care delivered. This commitment to caregiver development is seen as a key factor that sets Visiting Angels apart from other home care services.
Who They Serve
Visiting Angels primarily serves seniors who require assistance with daily activities in order to live independently. Their services cater to individuals dealing with various health challenges, including dementia and recovery from surgery. The agency is noted for its understanding and supportive approach, particularly in sensitive situations where families need immediate assistance.
What Families Say
Families have expressed gratitude for the support provided by Visiting Angels. Many reviews highlight the agency’s responsiveness and the professionalism of the caregivers. Clients have shared positive experiences regarding the care their loved ones received, emphasizing the genuine concern and kindness shown by the staff. However, some families have reported challenges with communication and availability, particularly regarding urgent needs.
Room for Improvement
While many families appreciate the care provided, some have expressed concerns about communication issues, particularly when it comes to scheduling and returning calls. Additionally, there have been instances where potential clients felt that the agency was not accommodating to those relying on Long Term Care funding.
Summary
Visiting Angels Senior Home Care in Medford, Oregon, is dedicated to providing personalized home care services that support seniors in living independently. With a compassionate team of caregivers and a commitment to quality care, they aim to meet the diverse needs of their clients. While many families commend their services, there are areas for improvement, particularly in communication and responsiveness to urgent requests.
