Overview
Visiting Angels, located in Salt Lake City, Utah, is part of a nationwide network dedicated to providing essential personal home care services. Their mission is to help seniors maintain independence in their own homes through compassionate and customized care. The organization emphasizes respect for both clients and caregivers, ensuring high-quality support tailored to individual needs.
Services & Support
Visiting Angels offers a variety of services designed to meet the unique needs of seniors. These include in-home care, dementia care, respite care, and companion care services. The caregivers are skilled professionals who focus on the health and well-being of their clients, allowing families peace of mind while their loved ones receive support at home.
Care Approach & Staff
The caregivers at Visiting Angels are frequently described as compassionate, reliable, and dedicated. Many families have expressed gratitude for the positive relationships formed between their loved ones and the caregivers. The staff is noted for their attentiveness and ability to communicate effectively with families, keeping them informed about their loved ones’ needs and progression.
Who They Serve
Visiting Angels primarily serves seniors who require assistance with daily tasks, enabling them to live independently. Their services are particularly beneficial for families with loved ones experiencing conditions such as dementia or other age-related challenges. The organization aims to provide a supportive environment that enhances the quality of life for both clients and their families.
Scheduling & Availability
Families have reported that Visiting Angels is responsive and accommodating when it comes to scheduling care. Many clients have shared experiences of receiving timely support, even on short notice, which has been crucial during critical times.
Insurance & Billing
While most families appreciate the care provided, there have been some concerns regarding the billing process and insurance coverage. A few clients have reported difficulties in receiving updates about billing, suggesting that this might be an area for improvement.
What Families Say
Families consistently express their satisfaction with the quality of care provided by Visiting Angels. Many have highlighted the positive impact caregivers have had on their loved ones’ lives, noting that the staff goes above and beyond to ensure comfort and support. Testimonials often reflect deep appreciation for the organization’s professionalism and the meaningful connections formed between caregivers and clients.
Room for Improvement
Some families have noted issues with communication regarding caregiver assignments and updates, as well as challenges related to billing and insurance. Addressing these concerns could enhance the overall experience for families seeking care.
Summary
Visiting Angels in Salt Lake City, Utah, provides a vital service for seniors needing assistance to live independently at home. With a focus on compassionate care and tailored support, the organization has earned the trust and gratitude of many families. While there are minor areas for improvement regarding communication and billing, the overall consensus is that Visiting Angels is a reliable choice for home health care.
