Overview
Visiting Angels, located in St. Louis, Missouri, is dedicated to providing dependable at-home senior care. The agency is fully bonded and insured, offering a wide range of services tailored to meet the unique needs of each client. With a focus on compassionate care, Visiting Angels aims to help seniors maintain their independence while ensuring peace of mind for their families.
Services & Support
Visiting Angels offers a variety of at-home care services, including personal care, respite care, and specialized support for conditions such as Alzheimer’s and dementia. Their caregivers are trained to provide dignified and trustworthy care, allowing seniors to live comfortably in their own homes. The agency also provides services designed for families facing challenges due to work demands or travel, ensuring that their loved ones receive the necessary attention and care.
Care Approach & Staff
The staff at Visiting Angels are frequently described as professional, kind, and attentive. Caregivers are matched with clients based on individual needs and preferences, fostering meaningful connections that enhance the caregiving experience. Families have reported that caregivers not only assist with daily tasks but also engage with clients, creating a supportive and friendly environment.
Who They Serve
Visiting Angels serves seniors and disabled individuals who require assistance in their daily lives. The agency focuses on providing personalized care that respects the dignity and preferences of each client. Families looking for reliable care for their aging loved ones can benefit from the tailored services offered by Visiting Angels.
Service Area
In addition to St. Louis, Visiting Angels serves surrounding communities including Webster Groves, Kirkwood, Affton-Lemay, University City, and Chesterfield. This broad service area allows the agency to reach a diverse group of clients in need of home care support.
What Families Say
Families have expressed gratitude for the exceptional care provided by Visiting Angels. Many have noted the positive impact caregivers have on their loved ones, highlighting the friendships that develop between clients and caregivers. While most reviews reflect a high level of satisfaction, there have been some concerns about initial contact experiences, with one family describing a lack of professionalism during their inquiry.
Room for Improvement
While many families have had positive experiences with the caregivers, there have been reports of unprofessionalism during initial phone inquiries. This feedback suggests that improvements in communication and customer service at the initial contact stage could enhance the overall experience for prospective clients.
Summary
Visiting Angels in St. Louis, Missouri, provides a range of at-home senior care services designed to support the independence and well-being of clients. With a compassionate and professional staff, the agency is well-regarded by families for its attentive care and ability to form meaningful connections. While there are areas for improvement in initial communications, the overall feedback reflects a commitment to quality care for seniors.
