Overview
Visiting Angels, located in Montgomery, Alabama, is a prominent senior care provider that is part of the nationwide Visiting Angels network. They specialize in offering personalized in-home care services designed to support seniors in maintaining their independence while providing peace of mind to their families.
Services & Support
Visiting Angels provides a variety of services tailored to meet the individual needs of seniors. Their offerings include 24-hour home care, personal care, dementia care, and respite care. They are particularly noted for their memory care programs, which are designed to assist those with cognitive challenges. The agency emphasizes the importance of compassionate care, ensuring that caregivers are well-trained to handle various situations with professionalism.
Care Approach & Staff
The caregivers at Visiting Angels are frequently described as compassionate, kind, and patient. Families have expressed appreciation for the staff’s ability to connect with their loved ones and provide meaningful support. The office management, particularly the local office manager, is also commended for being responsive and attentive to both staff and client needs. This approach fosters a supportive environment for both caregivers and the families they serve.
Who They Serve
Visiting Angels primarily serves seniors who require assistance with daily living activities. This includes individuals with various health conditions, such as those recovering from strokes or dealing with dementia. Families have noted the agency’s ability to match caregivers with clients, ensuring a good fit for both parties.
Service Area
The agency serves residents in Montgomery and surrounding areas, including Prattville, Millbrook, Wetumpka, and Pike Road. This regional focus allows them to provide localized care and support to families in need.
What Families Say
Families have shared positive experiences with Visiting Angels, emphasizing the professionalism and kindness of the caregivers. Many reviewers highlighted how caregivers become part of the family, providing not just assistance but also companionship. Several families expressed gratitude for the agency’s responsiveness and the quality of care provided, which has greatly eased their worries during challenging times.
Room for Improvement
Some feedback indicated that there were communication issues during the hiring process for potential employees, with instances of missed calls for scheduled interviews. Addressing these concerns could enhance the overall experience for job applicants.
Summary
Visiting Angels in Montgomery, Alabama, is recognized for its compassionate and professional in-home care services tailored to seniors. With a strong focus on caregiver training and matching, they provide a supportive environment for both clients and their families. While there are areas for improvement in communication for job applicants, the overall feedback from families underscores the agency’s commitment to quality care and customer satisfaction.
