Overview
Visiting Angels, located in Hurst, Texas, is a home care agency dedicated to providing compassionate and professional care for the elderly and disabled adults. The agency focuses on helping clients maintain their independence and quality of life at home, offering a range of services tailored to individual needs.
Services & Support
Visiting Angels offers a comprehensive array of home care services designed to assist clients with various needs. These services include 24-hour home care, respite care, veteran care, and specialized support for individuals with chronic conditions such as cancer, dementia, and other age-related challenges. Caregivers are trained to provide assistance with daily activities, from personal care like showering to grocery shopping, ensuring that clients receive the support they require.
Care Approach & Staff
The staff at Visiting Angels is frequently described as professional, caring, and dedicated to their clients. Families appreciate the warm and welcoming nature of the caregivers, who are noted for their commitment to providing high-quality care. Many reviews highlight the agency’s focus on effective communication, ensuring that families are kept informed about their loved one’s care.
Who They Serve
Visiting Angels serves a diverse clientele, including seniors with chronic illnesses, individuals recovering from surgery, and those with disabilities. The agency has a particular focus on providing care for clients with complex needs, such as those dealing with cancer or Alzheimer’s disease, allowing them to remain in the comfort of their own homes.
Service Area
In addition to Hurst, Visiting Angels serves several surrounding areas, including Bedford, Euless, Haltom City, Watauga, and North Richland Hills. This broad service area allows them to reach a wider community and provide necessary support to families in need.
What Families Say
Families have shared positive experiences with Visiting Angels, often praising the quality of care provided by the caregivers. Many reviews commend the agency for its responsiveness and the personal touch in care, noting how caregivers often treat clients like family. However, there have been isolated incidents of scheduling errors that raised concerns about professionalism, highlighting the importance of effective communication.
Room for Improvement
While many families have had positive experiences, there have been reports of scheduling issues, including caregivers arriving at the wrong addresses. This has led to concerns about the agency’s communication and logistical management. Addressing these inconsistencies could enhance the overall service experience.
Summary
Visiting Angels in Hurst, Texas, is committed to providing high-quality home care services tailored to the needs of seniors and disabled adults. With a focus on compassionate care and effective communication, the agency has garnered positive feedback from families. While there are areas for improvement, particularly in scheduling, the overall sentiment reflects a dedication to supporting clients and their families during challenging times.
