Overview
Visiting Angels, located in Huntsville, Alabama, is part of a well-known network that has been providing exceptional care to families for over 26 years. The agency focuses on delivering client-centered services, including personal care, dementia care, palliative care, and respite care. They pride themselves on being readily available to assist families, with a team member available 24 hours a day for urgent inquiries.
Services & Support
Visiting Angels offers a variety of in-home care services tailored to meet the unique needs of each client. Their services include personal care and assistance, which can help clients maintain their independence while receiving necessary support. Additionally, they provide specialized care for those with dementia and palliative needs, as well as respite care for family caregivers seeking temporary relief.
Care Approach & Staff
The caregivers at Visiting Angels are often described as friendly, compassionate, and dedicated to their clients. Families have reported positive experiences with staff who go above and beyond to ensure comfort and care. Many clients appreciate the continuity of care, noting that they often interact with the same caregivers, which fosters a sense of familiarity and trust. The office staff is also highlighted for their helpfulness and responsiveness, making it easier for families to address any questions or issues that arise.
Who They Serve
Visiting Angels serves a diverse clientele, including seniors and individuals with specific health needs. Families have shared their positive experiences with caregivers assisting loved ones post-surgery and providing ongoing support for those with chronic conditions. The agency aims to create a supportive environment that respects the dignity and preferences of each client.
Service Area
In addition to Huntsville, Visiting Angels also serves surrounding communities, including Decatur, Athens, Somerville, Madison, and Meridianville. This broad service area allows them to assist a wide range of families in need of home health care.
What Families Say
Reviews from families reflect a mix of experiences with Visiting Angels. Many commend the agency for its caring staff and effective communication. Positive comments highlight the dedication of caregivers and the support provided by office staff. However, some families have reported concerns regarding reliability, citing instances of no-shows and late arrivals. Despite these mixed reviews, several families express satisfaction with the overall care their loved ones received.
Room for Improvement
While many families appreciate the services provided by Visiting Angels, there are notable concerns regarding the reliability of caregiver attendance. Some reviews mention multiple no-shows and late arrivals, indicating that consistency in service could be an area for improvement. Additionally, a few families have voiced concerns about the competence of certain caregivers, suggesting that better oversight and training may enhance the quality of care.
Summary
Visiting Angels in Huntsville, Alabama, offers a range of in-home care services aimed at supporting seniors and individuals with specific health needs. With a focus on compassionate care and client-centered support, the agency has garnered positive feedback for its dedicated staff. However, families should be aware of potential issues with caregiver reliability. Overall, Visiting Angels is recognized for its commitment to providing quality care, making it a viable option for families in need of home health services.
