Overview
Visiting Angels, located in Eureka, California, provides senior home care services designed to help older adults live safely and comfortably at home. The agency offers a range of services including respite care, dementia and Alzheimer’s care, and palliative care. Their approach focuses on customizing care to meet the unique needs and preferences of each individual client, ensuring that families receive the support they need.
Services & Support
Visiting Angels offers a variety of home care services tailored to seniors. These include elderly companion care, private duty care, and specialized support for conditions such as dementia and Alzheimer’s. The caregivers are trained professionals dedicated to providing compassionate care, allowing seniors to maintain their independence while receiving the necessary assistance.
Care Approach & Staff
Families have noted the exceptional qualities of the caregivers at Visiting Angels. Many reviews highlight the staff as being reliable, competent, and compassionate. They are described as warm and kind, creating a supportive environment for both clients and their families. The agency is praised for its strong communication, with caregivers and staff providing thorough explanations and being responsive to inquiries.
Who They Serve
Visiting Angels primarily serves seniors in Eureka and throughout Humboldt County. Their services are aimed at those who require assistance due to age-related challenges, disabilities, or health conditions. Families looking for personalized in-home care for their loved ones will find a range of options tailored to individual needs.
Scheduling & Availability
The agency is noted for its flexibility and responsiveness in scheduling care. Families have expressed satisfaction with the ease of communication and the ability to arrange services that fit their specific situations.
Insurance & Billing
Some families have expressed concerns regarding the billing practices of Visiting Angels, particularly the disparity between the hourly rate charged and the wages paid to caregivers. However, the overall sentiment remains positive regarding the value of the services provided.
What Families Say
Many families report positive experiences with Visiting Angels, highlighting the helpfulness and kindness of the staff. Clients have described the caregivers as not only professional but also as friends who bring joy and support into their homes. The reviews reflect a general satisfaction with the quality of care and the dedication of the team.
Room for Improvement
While the care provided is generally praised, some families have noted concerns regarding billing practices, specifically the perceived difference in compensation for caregivers compared to the rates charged for services. Addressing these concerns could enhance the overall satisfaction of clients.
Summary
Visiting Angels in Eureka, California, is committed to providing compassionate and personalized home care services for seniors. With a focus on reliability and effective communication, the agency aims to support both clients and their families in maintaining quality of life at home. Positive feedback from families underscores the dedication of the staff, making Visiting Angels a trusted option for home health care needs.