Overview
Visiting Angels, located in Augusta, Georgia, provides compassionate in-home care services tailored to seniors. Their mission is to ensure that elderly individuals can continue to live comfortably in their own homes while receiving the care and support they need. The agency offers a variety of services, including transportation, medication reminders, and specialized care for conditions such as Alzheimer’s and end-of-life support.
Services & Support
Visiting Angels offers a comprehensive range of services designed to meet the unique needs of each client. Their offerings include personal care, companion care, respite care, and memory care. Caregivers are trained to assist with daily activities and provide companionship, ensuring that seniors receive both physical and emotional support. Families have reported that caregivers not only helped with essential tasks but also engaged in meaningful activities, enhancing the quality of life for their loved ones.
Care Approach & Staff
The staff at Visiting Angels is frequently described as compassionate and professional. Families have appreciated the dedication of caregivers who go above and beyond to provide comfort and assistance during challenging times. The agency emphasizes matching clients with caregivers who are well-suited to their specific needs, which has resulted in positive experiences for many families. Scheduling and communication with the office staff have also been noted as strengths, with some families highlighting the responsiveness and availability of scheduling coordinators.
Who They Serve
Visiting Angels primarily serves seniors in Augusta and the surrounding areas, including Evans and Martinez. They cater to a diverse range of needs, providing care for individuals with various health conditions, including those recovering from surgery or managing chronic illnesses.
Room for Improvement
While many families have had positive experiences, some reviews indicate concerns regarding staffing reliability. A few clients reported instances where caregivers were unavailable, leading to frustration and anxiety in securing consistent care. This suggests that potential clients should inquire about staffing stability and availability when considering services.
What Families Say
Feedback from families has been largely positive, with many expressing gratitude for the support provided during difficult times. Caregivers have been described as attentive and kind, often forming strong connections with clients. However, some families have shared experiences of initial challenges with scheduling and caregiver availability, although these issues were often resolved through effective communication with the agency.
Summary
Visiting Angels in Augusta, Georgia, is committed to providing personalized in-home care for seniors, with a focus on compassion and professionalism. Their range of services addresses various needs, making it easier for families to find appropriate support for their loved ones. While many clients report positive experiences, potential clients may want to discuss staffing and scheduling to ensure a seamless care experience.
