Overview
Visiting Angels, located in Abilene, Texas, is a trusted senior care provider dedicated to delivering client-focused care plans tailored for aging in place, Alzheimer’s care, and dementia care. The agency emphasizes meaningful companionship and support for everyday tasks, allowing seniors to live safely and fulfillingly at home. As a bonded and insured agency serving Taylor County and Jones County, Visiting Angels offers peace of mind with 24-hour availability and flexible scheduling options.
Services & Support
Visiting Angels provides a range of services designed to meet the individual needs of seniors, including Alzheimer’s care, palliative care, private duty care, companion care, and respite care. Their caregivers are trained to offer one-on-one assistance, ensuring that clients receive personalized care tailored to their health and well-being. The agency is committed to ongoing training for its staff, which helps maintain high standards of care.
Care Approach & Staff
The caregivers at Visiting Angels are described as kind, respectful, and dedicated to enhancing the quality of life for their clients. Many families have expressed appreciation for the compassionate support provided by the staff, noting how caregivers often form meaningful relationships with clients. The agency also emphasizes a client-focused approach, matching caregivers to clients based on their specific needs and preferences.
Who They Serve
Visiting Angels primarily serves seniors, including retired individuals and those requiring specialized care such as dementia support. Families have shared positive experiences regarding the care provided to their loved ones, highlighting the agency’s ability to cater to various needs, from daily assistance to end-of-life care.
What Families Say
Reviews from families indicate a high level of satisfaction with Visiting Angels. Many have praised the agency for its responsiveness and the quality of care provided. One family member noted that their grandmother enjoyed the companionship of her caregivers, while another highlighted the agency’s ability to quickly arrange care during urgent situations. However, some concerns were raised about issues with specific caregiver assignments and the need for better communication regarding staff changes.
Room for Improvement
While many families have had positive experiences, there are some reports of dissatisfaction regarding caregiver assignments and communication issues. A few families noted instances where caregivers were not able to fulfill specific job requirements, which led to challenges in care delivery. Addressing these concerns could enhance the overall experience for clients and their families.
Summary
Visiting Angels in Abilene, Texas, offers a range of personalized home care services aimed at supporting seniors in maintaining their independence at home. With a focus on compassionate care and a commitment to matching clients with suitable caregivers, the agency has garnered a reputation for quality service. While there are areas for improvement regarding communication and caregiver assignments, many families have expressed gratitude for the support and care their loved ones have received.
