Overview
Village Caregiving, located in Lansing, Michigan, provides compassionate home care services to help seniors maintain their independence in the comfort of their own homes. Their services include assistance with daily living activities such as bathing, meal preparation, and grooming, along with light housekeeping and transportation for appointments.
Services & Support
Village Caregiving offers a range of personalized in-home care services tailored to the needs of the elderly. Their caregivers assist with essential activities of daily living, ensuring clients receive the support they need to live comfortably. The company also emphasizes the importance of family involvement, encouraging open communication to keep families informed about their loved ones’ well-being.
Care Approach & Staff
The staff at Village Caregiving are frequently described as compassionate and dedicated. Many reviews highlight the positive experiences with caregivers, noting their commitment to providing quality care. The company fosters a supportive environment for both clients and employees, with a strong focus on communication and responsiveness to any concerns.
Who They Serve
Village Caregiving primarily serves seniors who require assistance with daily activities but wish to remain in their homes. Their services cater to individuals who are still active but may need additional support to enhance their quality of life.
Service Area
Village Caregiving operates in Lansing, Michigan, and offers services to surrounding areas, ensuring that seniors in various locations can access their compassionate care.
Insurance & Billing
The company accepts payments from various institutions, including Medicare and Medicaid. They aim to provide clarity regarding payment options during initial meetings, ensuring families have peace of mind regarding billing.
What Families Say
Families have shared positive feedback about Village Caregiving, emphasizing the compassionate nature of the staff and the quality of care provided. Many appreciate the company’s responsiveness and willingness to go above and beyond for clients. However, there are some concerns regarding the professionalism of certain aides, with specific experiences noted about unprofessional behavior by one caregiver.
Room for Improvement
While many families have had positive experiences, some reviews pointed out concerns about the professionalism of specific caregivers. Instances of unprofessional behavior, such as being distracted by personal devices during care, were mentioned, indicating a need for improved staff training and oversight in certain cases.
Summary
Village Caregiving in Lansing, Michigan, is recognized for its compassionate approach to home care for seniors. With a focus on personalized support, the company strives to enhance clients’ quality of life while maintaining open communication with families. While the majority of feedback is positive, addressing the noted concerns regarding caregiver professionalism could further strengthen their service quality.
