Overview
Universal Home Health, located in Oklahoma City, Oklahoma, is a service-oriented home health care agency dedicated to helping patients remain in their homes longer and reduce hospital readmissions. Founded by a licensed Physical Therapist in the early 2000s, the agency partners with various acute care facilities to facilitate smooth transitions for patients returning home.
Services & Support
Universal Home Health offers a comprehensive range of services, including skilled nursing, wound care, physical therapy, occupational therapy, and speech therapy. They also provide psychiatric and behavioral nursing services, along with specialty programs tailored to meet the unique needs of their patients.
Care Approach & Staff
The staff at Universal Home Health is frequently described as compassionate, dedicated, and knowledgeable. Reviews highlight the team’s responsiveness and accountability, with many expressing appreciation for the genuine care provided to patients. The agency emphasizes a patient-centered approach, ensuring that individual needs are met with kindness and professionalism.
Who They Serve
Universal Home Health serves a diverse clientele, including elderly individuals who require assistance with daily living activities. Families have noted that the caregivers provide essential support, such as medication management and personal care, which allows their loved ones to remain in familiar surroundings.
Service Area
In addition to Oklahoma City, Universal Home Health provides services in surrounding areas, including Edmond, Mustang, Midwest City, Del City, and Yukon.
What Families Say
Families express high levels of satisfaction with Universal Home Health, often praising the staff for their attentive and caring nature. Many reviewers have shared positive experiences regarding the quality of care their loved ones received, highlighting the effectiveness of the therapy services offered. However, there are a few reviews that mention concerns about communication and treatment from management, indicating that experiences may vary.
Room for Improvement
While many families have reported positive experiences, there are a few reviews that cite issues with communication and management interactions. Some clients have expressed dissatisfaction with the treatment they received from higher-level staff, suggesting that improvements in these areas could enhance overall client satisfaction.
Summary
Overall, Universal Home Health is recognized for its skilled and compassionate staff who provide a wide range of home health services. With a focus on patient-centered care, the agency aims to support individuals in maintaining their independence at home. Families looking for reliable home health care in Oklahoma City and surrounding areas may find Universal Home Health to be a commendable option, though potential clients should consider the mixed feedback regarding management interactions.
