Overview
UF Health Shands HomeCare, located in Gainesville, Florida, is a comprehensive home health and personal care agency dedicated to helping individuals maintain an independent lifestyle in the comfort of their own homes. The agency offers a range of services, including medical treatment during recovery from surgery, ongoing care for long-term illnesses, and disease management.
Services & Support
UF Health Shands HomeCare provides various services tailored to meet individual patient needs. These include post-surgical care, physical therapy, and caregiver assistance. They also focus on disease management for conditions such as heart failure, diabetes, and COPD. The agency is committed to ensuring that patients receive the necessary support to recover effectively at home.
Care Approach & Staff
The staff at UF Health Shands HomeCare are frequently described as compassionate, professional, and attentive. Reviewers have noted the helpfulness and friendliness of therapists and nurses, particularly in the context of post-surgical recovery. Many families appreciated the strong relationships developed with the care team, highlighting their dedication to providing quality care and emotional support during recovery.
Who They Serve
UF Health Shands HomeCare serves a diverse range of patients, including those recovering from surgeries and individuals with long-term health conditions. The agency caters to clients across 16 counties in north central and northeast Florida, ensuring that a broad community has access to their services.
Service Area
The agency provides services in multiple counties, including Alachua, Dixie, Gilchrist, Levy, Bradford, Union, Putnam, Lafayette, Columbia, Suwannee, Hamilton, and Marion counties in Florida. This extensive service area allows them to reach a wide range of clients in need of home health care.
Scheduling & Availability
Some clients have experienced challenges with scheduling appointments, including delays and miscommunications. While many have praised the promptness of the care team once appointments are set, there have been instances where clients reported difficulties in securing timely care.
What Families Say
Family feedback about UF Health Shands HomeCare is largely positive, with many expressing gratitude for the quality of care received, especially following surgeries. Clients have emphasized the professionalism and kindness of the staff, with several stating they would recommend the agency to others in need of home health services. However, there are a few concerns regarding scheduling issues and communication that some families encountered.
Room for Improvement
While many families have had positive experiences, a few reviews indicate room for improvement in scheduling and communication. Some clients reported difficulties in arranging timely appointments and expressed frustration with missed or late visits. Addressing these concerns could enhance the overall experience for future clients.
Summary
UF Health Shands HomeCare in Gainesville, Florida, is recognized for its dedicated staff and comprehensive home health services tailored to individual needs. With a focus on post-surgical care and disease management, the agency supports clients in maintaining their independence at home. While the majority of feedback is positive, particularly regarding the quality of care, some families have noted areas for improvement in scheduling and communication. Overall, UF Health Shands HomeCare is a valued resource for those seeking home health services in the region.
