Overview
U I Community Homecare, located in Iowa City, Iowa, is a full-service provider of home infusion and medical equipment services. The organization aims to deliver exceptional services and quality healthcare through compassionate experiences, allowing clients to remain in the comfort of their homes.
Services & Support
U I Community Homecare offers a variety of services related to home infusion and medical equipment. Their focus is on providing necessary supplies and support to clients who require ongoing medical assistance at home. However, experiences with their supply delivery have been mixed, with some clients noting issues with timely delivery and order accuracy.
Care Approach & Staff
The care approach at U I Community Homecare emphasizes compassion and quality healthcare. While some families have reported positive experiences with staff members, such as nurses being described as amazing, others have expressed concerns about communication and understanding of individual needs. This has led to frustrations for some families regarding the responsiveness and attentiveness of the staff.
Who They Serve
U I Community Homecare serves individuals in need of home health care, including those requiring home infusion services and medical equipment. Their clientele includes patients with specific medical needs, such as children requiring feeding supplies.
Scheduling & Availability
Families have reported difficulties in reaching U I Community Homecare, particularly when trying to place orders for supplies. Some clients have experienced delays in responses to voicemails, which has impacted their ability to receive timely care.
What Families Say
Feedback from families has been varied. While some clients appreciate the timely delivery of supplies, others have encountered significant challenges. Complaints include late deliveries and incomplete orders, leading to additional expenses for families needing to purchase supplies elsewhere. Additionally, there have been concerns about staff communication and support, with some feeling that their individual needs were not adequately understood.
Room for Improvement
Several reviews indicate a need for improvements in communication and order fulfillment processes. Families have noted issues with timely responses and accuracy in supply deliveries, suggesting that enhancements in these areas could significantly improve the overall experience for clients.
Summary
U I Community Homecare provides essential home health services in Iowa City, Iowa, with a commitment to quality care. While some families have had positive experiences with their staff and services, there are notable concerns regarding communication and the reliability of supply deliveries. Addressing these issues could enhance the overall experience for clients and their families.
