Overview
Two Hearts Home Health, Llc, located in Odessa, Texas, is a home health agency servicing the Permian Basin. The agency offers a range of home health care services designed to meet the specific needs of each client, providing care in homes, hospitals, and nursing homes.
Services & Support
Two Hearts Home Health provides a variety of services, including personal care attendant services for individuals preferring to stay in the comfort of their own homes. They offer care through Medicare, Medicaid, and other government insurance programs, as well as private pay options for those seeking a more personalized experience. The agency emphasizes 24-hour care to ensure that health matters are addressed promptly while allowing clients to maintain their daily routines.
Care Approach & Staff
The staff at Two Hearts Home Health is often described as professional and dedicated to caring for clients in a timely manner. Clients can expect personalized attention from licensed practitioners who are available to meet their medical needs at any hour.
Who They Serve
Two Hearts Home Health caters to a diverse clientele, focusing on individuals who require assistance in their homes, as well as those in hospitals or nursing homes. The services are designed to support clients who wish to continue their lives comfortably in familiar environments.
Room for Improvement
Some feedback indicates concerns regarding the timely payment of employees, with reports of payroll issues affecting staff morale. This situation has raised concerns among clients about the agency’s operational stability and its impact on service delivery.
What Families Say
Families have noted that the field staff at Two Hearts Home Health are caring and attentive. However, there have been mixed reviews regarding the responsiveness of the administrative side of the business, particularly in relation to communication and support.
Summary
Two Hearts Home Health, Llc provides essential home health care services in Odessa, Texas, with a focus on personalized care and support for clients in various settings. While the field staff receives positive remarks for their professionalism and dedication, concerns about administrative practices and employee treatment have been highlighted. Families considering this agency may want to weigh these aspects while seeking care for their loved ones.
